- A
Microsoft Teams
Teams is included in Business Basic.
- B
Exchange Online
Exchange Online is included for email.
- C
Microsoft Power BI Pro
Why wrong: Power BI Pro is not included; it requires a separate license.
- D
Microsoft Project Online Plan 3
Why wrong: Project Online requires a separate subscription.
- E
Microsoft Word (desktop app)
Why wrong: Desktop apps are not included in Business Basic; only web/mobile versions.
MS-900 Describe Microsoft 365 apps and services Practice Question
This MS-900 practice question tests your understanding of describe microsoft 365 apps and services. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO Microsoft 365 apps are included in Microsoft 365 Business Basic?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft Teams
Microsoft Teams is included in Microsoft 365 Business Basic as a core app for chat, meetings, and collaboration. Exchange Online is also included, providing hosted email, calendars, and contacts with a 50 GB mailbox per user. Both are cloud-only services in this plan, with no desktop Office apps.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft Teams
Why this is correct
Teams is included in Business Basic.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Exchange Online
Why this is correct
Exchange Online is included for email.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft Power BI Pro
Why it's wrong here
Power BI Pro is not included; it requires a separate license.
- ✗
Microsoft Project Online Plan 3
Why it's wrong here
Project Online requires a separate subscription.
- ✗
Microsoft Word (desktop app)
Why it's wrong here
Desktop apps are not included in Business Basic; only web/mobile versions.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often assume all Microsoft 365 plans include desktop Office apps, but Business Basic explicitly excludes them, offering only web and mobile versions.
Detailed technical explanation
How to think about this question
Microsoft 365 Business Basic is a cloud-only plan that includes Exchange Online (with a 50 GB mailbox and 100 GB for archive), SharePoint Online, OneDrive for Business (1 TB per user), and Microsoft Teams. The absence of desktop Office apps is a key differentiator from Business Standard. Under the hood, Teams leverages Exchange Online for calendar integration and SharePoint for file storage, ensuring seamless collaboration without local installations.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 apps and services — This question tests Describe Microsoft 365 apps and services — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Microsoft Teams — Microsoft Teams is included in Microsoft 365 Business Basic as a core app for chat, meetings, and collaboration. Exchange Online is also included, providing hosted email, calendars, and contacts with a 50 GB mailbox per user. Both are cloud-only services in this plan, with no desktop Office apps.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
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