MD-102 Prepare infrastructure for devices Practice Question
Your organization uses Microsoft Intune to manage Windows 10 devices. You create a compliance policy requiring devices to have BitLocker enabled. Some devices report as non-compliant even though BitLocker appears to be on. You discover these devices are using software-based encryption instead of hardware-based encryption. What should you do to resolve the compliance failure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Modify the compliance policy to include 'BitLocker hardware encryption' as 'not configured' or set to 'allow software encryption'.
The compliance policy can be configured to accept both hardware and software encryption. By setting 'BitLocker hardware encryption' to 'not configured' or 'allow software encryption', the policy will consider software-based encryption as compliant. Option B is incorrect because TPM attestation is not required for this issue; the problem is the encryption type, not TPM presence. Option C is incorrect because BitLocker is available on Windows 10 Pro and Enterprise, so upgrading to Enterprise does not resolve the compliance failure. Option D is incorrect because changing 'require' to 'allow' for BitLocker would still require some form of encryption, but the policy currently requires it; the issue is that software encryption is not being recognized, so allowing it directly addresses the problem.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Modify the compliance policy to include 'BitLocker hardware encryption' as 'not configured' or set to 'allow software encryption'.
Why this is correct
This accommodates both encryption types.
- ✗
Configure the compliance policy to require TPM attestation.
Why it's wrong here
TPM attestation is separate from encryption type.
- ✗
Upgrade the devices to Windows 10 Enterprise edition.
Why it's wrong here
BitLocker is available on Pro and above.
- ✗
Change the compliance policy setting from 'require' to 'allow' for BitLocker.
Why it's wrong here
'Allow' would still not resolve the discrepancy.
Visual reference
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.