MD-102 Manage and maintain devices Practice Question
Your company has 500 iOS devices enrolled in Microsoft Intune. The devices are used by sales representatives to access customer data. You need to ensure that if a device is lost or stolen, an administrator can remotely lock the device and display a custom message with a phone number to call. Which remote action should the administrator use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Remote lock
'Remote lock' locks the device and allows a custom message to be displayed. Option B is wrong because 'Reset passcode' changes the passcode but does not display a custom message. Option C is wrong because 'Wipe' performs a factory reset, which erases all data and prevents the message from being shown. Option D is wrong because 'Retire' removes company data only, does not lock the device.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Remote lock
Why this is correct
Correct. Remote lock locks the device and displays a custom message.
- ✗
Reset passcode
Why it's wrong here
Incorrect. Reset passcode changes the passcode but does not display a custom message.
- ✗
Wipe
Why it's wrong here
Incorrect. Wipe performs a factory reset, erasing all data and preventing any message from being shown.
- ✗
Retire
Why it's wrong here
Incorrect. Retire removes company data only, does not lock the device or display a message.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.