MD-102 Protect devices Practice Question
You configure Windows Update for Business policies in Intune. Users report that updates are not installing during configured active hours. You verify that the policy is applied. What is the most likely cause?
⚠ Common exam trap
Many candidates assume active hours are the sole reason updates fail to install, overlooking the fact that the update workflow must first be triggered by user interaction when 'Notify download' is configured, and disabling notifications completely halts that trigger.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Update notification level is set to 'Disable all notifications' and 'Automatic Updates behavior' is set to 'Notify download'.
When 'Automatic Updates behavior' is set to 'Notify download' and 'Disable all notifications' is enabled, the user never receives the notification to approve the download, so updates are never downloaded or installed. This overrides the active hours configuration because the update process never begins, even though the policy is applied.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Update notification level is set to 'Disable all notifications' and 'Automatic Updates behavior' is set to 'Notify download'.
Why this is correct
'Notify download' means updates are not automatically downloaded; they must be manually initiated, so they won't install automatically during active hours.
- ✗
Deadline for feature updates is set to 7 days.
Why it's wrong here
Deadline controls when updates must be installed, not whether they install during active hours.
- ✗
Quality update deferral period is set to 0 days.
Why it's wrong here
Deferral period only delays the availability of updates, not installation during active hours.
- ✗
Active hours start is set to 8:00 AM and end to 5:00 PM.
Why it's wrong here
This is a typical configuration; updates should install outside these hours if active hours are respected.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
Key term
Windows Update for Business
Windows Update for Business is a set of policies and settings that IT administrators use to manage and control how Windows devices receive updates from Microsoft, allowing for staged rollouts and deferrals while ensuring security patches are applied.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.