MD-102 Protect devices Practice Question
A company uses Microsoft Intune to manage Windows 10 devices. Users report that after a recent update, the Start menu layout is not enforced. The administrator verified the policy is assigned to the correct device groups. What should the administrator check next?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Review the policy status in the Troubleshooting + support blade
To verify that the policy is not in a conflict state by using the Troubleshooting + support blade. Option A is incorrect because the policy is already assigned. Option B is incorrect because the enrollment restrictions are not related to Start layout. Option D is incorrect because the update ring policy does not affect Start layout enforcement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Check the enrollment restrictions for Windows
Why it's wrong here
Enrollment restrictions control device enrollment, not policy application.
- ✗
Reassign the policy to the same group
Why it's wrong here
The policy is already assigned, reassigning does not resolve conflicts.
- ✓
Review the policy status in the Troubleshooting + support blade
Why this is correct
This blade shows policy conflicts and errors for each device.
- ✗
Modify the Windows Update ring policy
Why it's wrong here
Update ring policies control update deployment, not Start layout.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Update ring
An Update ring is a policy-based group in Windows 10/11 deployment that controls the timing, pace, and scope of feature updates and quality updates pushed to devices across an organization.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.