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Extract Key Phrases from Text Using Azure AI Language

You are building a solution to extract key phrases from customer reviews using Azure AI Language. Which feature should you use?

Quick Answer

Key Phrase Extraction is purpose-built to answer a specific question about a piece of text: what is it actually about, expressed as a short list of the main talking points rather than the full sentence structure around them. Feeding a customer review through the API returns the noun phrases and terms it identifies as central to the content, using linguistic analysis to surface what matters, like a specific product feature or a recurring complaint, while filtering out the connective language holding those points together. This is a distinct capability from sentiment analysis, which scores the emotional tone of the text, and from named entity recognition, which identifies specific people, places, or organizations mentioned — Key Phrase Extraction sits alongside those as one of several Azure AI Language features that each answer a different question about the same input text. For a use case like scanning large volumes of customer reviews, Key Phrase Extraction is what turns free-form feedback into scannable topics without needing sentiment scoring or entity identification layered on top, unless the scenario specifically calls for those as well. Any requirement to surface the main topics or terms from unstructured text, as opposed to its tone or named entities, is asking for Key Phrase Extraction.

⚠ Common exam trap

Many exam-takers confuse Named Entity Recognition with Key Phrase Extraction, because both involve identifying important words, but NER is strictly for predefined entity types (e.g., person, location) while Key Phrase Extraction captures any salient topic or concept from the text.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Key Phrase Extraction

Key Phrase Extraction is the correct feature because it is specifically designed to identify and return the main talking points or important terms from unstructured text, such as customer reviews. Azure AI Language's Key Phrase Extraction API analyzes the text structure and linguistic patterns to surface the most relevant phrases, which directly addresses the requirement to extract key phrases from reviews.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Sentiment Analysis

    Why it's wrong here

    Sentiment analysis detects sentiment, not key phrases.

  • Language Detection

    Why it's wrong here

    Language detection identifies the language.

  • Key Phrase Extraction

    Why this is correct

    Key Phrase Extraction extracts key phrases from text.

  • Named Entity Recognition

    Why it's wrong here

    NER identifies entities like names and dates.

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Same concept, more angles

1 more way this is tested on AI-102

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. Refer to the exhibit. You called the Key Phrase Extraction API on two documents. What is the total number of key phrases extracted?

medium
  • A.7
  • B.5
  • C.3
  • D.2

Why B: The Key Phrase Extraction API returns a list of key phrases per document. In this case, Document 1 returns 'weather', 'Seattle', and 'rainy', while Document 2 returns 'weather' and 'Seattle'. The total number of unique key phrases across both documents is 3 ('weather', 'Seattle', 'rainy'), but the question asks for the total number of key phrases extracted, which counts each occurrence per document. That gives 3 + 2 = 5 key phrases. Option B is correct because the API outputs phrases per document, not deduplicated globally.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This AI-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI-102 exam.