CISM Information Security Governance Practice Question
Which metric best indicates the effectiveness of a security awareness program in changing employee behavior?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Phishing simulation click rates
Phishing simulation click rates directly measure how employees respond to a common threat.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Phishing simulation click rates
Why this is correct
Directly measures employee behavior.
- ✗
Percentage of employees who completed training
Why it's wrong here
Completion does not indicate effectiveness.
- ✗
Number of security posters displayed
Why it's wrong here
Not a meaningful metric.
- ✗
Number of training sessions delivered
Why it's wrong here
Quantity does not measure behavior change.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.