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Incident ManagementeasyMultiple ChoiceObjective-mapped

CISM Incident Management Practice Question

In the incident response team structure, who is typically responsible for coordinating communication with external stakeholders such as customers and the media?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Communications lead

The communications lead handles external messaging to ensure consistency and accuracy.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Legal counsel

    Why it's wrong here

    Legal counsel advises on communications but does not typically deliver them.

  • Communications lead

    Why this is correct

    This role is dedicated to managing communications.

  • Incident response manager

    Why it's wrong here

    IR manager coordinates the overall response, not specifically communications.

  • Executive sponsor

    Why it's wrong here

    Executive sponsor provides support but does not handle day-to-day communications.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.