CISM Incident Management Practice Question
An organization has experienced a ransomware incident that has encrypted critical servers. The incident response team is working on containment. Which communication should the incident manager prioritize FIRST?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Notify the executive sponsor, legal counsel, and communications lead
Immediate containment and notification of key internal stakeholders (executive sponsor, legal, communications) is the first priority to coordinate response and manage legal/regulatory obligations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Notify the executive sponsor, legal counsel, and communications lead
Why this is correct
These key stakeholders need to be informed immediately to activate crisis management and legal protocols.
- ✗
Contact the organization's cyber insurance provider
Why it's wrong here
Insurance notification is important but not the first priority.
- ✗
Notify law enforcement
Why it's wrong here
Law enforcement notification can follow once internal response is underway.
- ✗
Issue a press release
Why it's wrong here
External communication should be coordinated and approved by leadership and legal.
Go deeper
Related to this question
About these practice questions
This CISM question is part of Courseiva's 871-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.