An IS auditor is conducting a preliminary review of a newly acquired subsidiary and needs to understand the organizational structure, key business processes, and the technology environment before drafting the engagement plan. Which of the following techniques is MOST appropriate for gathering this broad understanding?
Interviews with management and process owners efficiently capture organizational structure, business objectives, key processes, and the technology environment. ISACA guidance identifies interviews and discussions with auditees as a primary information-gathering technique during the preliminary phase, allowing the auditor to scope the engagement before committing to detailed testing.
Why this answer
During preliminary review the auditor's objective is broad understanding, not verification. Interviewing management and process owners quickly reveals structure, processes, and technology, and lets the auditor follow up with documentation review or observation where answers are unclear. Detailed techniques such as walk-throughs, control testing, or reliance on prior papers presuppose knowledge the auditor does not yet possess for a newly acquired subsidiary.
Exam trap
The trap here is assuming that reviewing prior audit working papers is always the most efficient planning technique, when for a new subsidiary no relevant history exists and interviews are the practical way to build initial understanding.