CISA Governance and Management of IT Practice Question
An organization's IT governance framework includes a policy that all system access must be reviewed quarterly. The internal audit finds that reviews are incomplete. What is the BEST action?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reinforce accountability with managers
Reinforcing accountability with managers directly addresses the root cause of incomplete reviews—lack of responsibility and follow-through. Option A is incorrect because implementing an automated access review tool may improve efficiency but does not address the underlying accountability issue. Option C is incorrect because disabling all non-compliant accounts could disrupt business operations without solving the process failure. Option D is incorrect because updating the policy to require monthly reviews increases frequency but does not ensure reviews are completed.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Implement an automated access review tool
Why it's wrong here
Incorrect. Automation can help but requires time and resources; immediate accountability is more effective.
- ✓
Reinforce accountability with managers
Why this is correct
Correct. Holding managers responsible ensures reviews are completed.
- ✗
Disable all non-compliant accounts
Why it's wrong here
Incorrect. Drastic action may impact operations and does not fix the review process.
- ✗
Update the policy to require monthly reviews
Why it's wrong here
Incorrect. More frequent reviews may exacerbate the problem without addressing the root cause.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.