CISA Practice Question: Information Systems Operations and Business Resilience
An organization is implementing a change management process. A change that requires approval from the Change Advisory Board (CAB) but is scheduled to be implemented during the next maintenance window is classified as which type of change?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Normal change
Standard changes are pre-approved and low risk; emergency changes require urgent approval. Normal changes require CAB approval.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Emergency change
Why it's wrong here
Emergency changes are urgent and may have a different approval process.
- ✗
Standard change
Why it's wrong here
Standard changes are pre-approved, not requiring CAB.
- ✗
Minor change
Why it's wrong here
Minor changes may not require CAB.
- ✓
Normal change
Why this is correct
A normal change is defined by its adherence to the full change management process, requiring formal assessment and authorisation. The scenario's explicit mention that the change requires approval from the Change Advisory Board (CAB) directly aligns with this classification. Additionally, scheduling the implementation during a future maintenance window signifies a planned, non-urgent deployment, confirming it follows the structured workflow typical of a normal change, rather than an emergency or pre-approved standard change.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.