easyMultiple ChoiceObjective-mapped
PK0-005 Practice Question: During project execution, a key stakeholder…
During project execution, a key stakeholder requests a new feature that was not included in the scope baseline. What should the project manager do first?
⚠ Common exam trap
Many exam-takers think the project manager should immediately satisfy the stakeholder (C) or defer to the sponsor (D), but the PMI process mandates that all scope changes go through formal change control to maintain project governance and prevent uncontrolled scope creep.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Submit a change request to the change control board
The correct first step when a new feature is requested outside the scope baseline is to submit a formal change request to the change control board (CCB). This initiates the integrated change control process, ensuring the request is evaluated for impact on cost, schedule, and quality before any action is taken. The project manager must follow the defined change management process rather than making unilateral decisions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Deny the request because it is outside the original scope
Why it's wrong here
Denying without analysis may miss a valuable change; the request should be evaluated.
- ✓
Submit a change request to the change control board
Why this is correct
The formal change control process ensures proper evaluation and approval.
- ✗
Add the feature immediately to maintain stakeholder satisfaction
Why it's wrong here
Adding scope without formal approval leads to scope creep and potential project failure.
- ✗
Ask the sponsor to make the decision
Why it's wrong here
While the sponsor may have authority, the formal process requires a change request first.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PK0-005 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PK0-005 exam.