- A
Implement QoS policies to prioritize traffic.
Why wrong: QoS is used to manage traffic prioritization, but it should be configured based on a baseline analysis of traffic patterns, not before.
- B
Collect performance data over a period of time.
Collecting data over time establishes a baseline of normal utilization, which is the first step in evaluating if an upgrade is needed.
- C
Upgrade the switch to a higher capacity model.
Why wrong: Upgrading hardware without first assessing current utilization and patterns may be premature and costly.
- D
Enable SNMP traps for link down events.
Why wrong: SNMP traps are useful for alerting on failures, but they do not provide the historical performance data needed for capacity planning.
Quick Answer
The correct first step is to collect performance data over a period of time. This is because a network bandwidth baseline evaluation requires capturing historical metrics—such as peak loads and average utilization—to establish typical usage patterns before making upgrade decisions. Without this data, any assessment of whether a core switch needs an upgrade is purely speculative. On the CompTIA Network+ N10-009 exam, this concept tests your understanding of the network documentation and performance monitoring process, often appearing in scenario-based questions where a common trap is jumping to implement QoS or purchase new hardware immediately. The key is remembering that baselining must come before any change. Memory tip: think “Baseline Before Buying”—always gather evidence of normal traffic patterns first.
N10-009 Network Operations Practice Question
This N10-009 practice question tests your understanding of network operations. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A network administrator wants to evaluate the current bandwidth utilization on a core switch to determine if an upgrade is needed. The administrator needs to understand typical usage patterns. Which of the following should the administrator perform first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Collect performance data over a period of time.
To evaluate bandwidth utilization and determine if an upgrade is needed, the administrator must first establish a baseline of typical usage patterns. This is done by collecting performance data over a period of time (e.g., using SNMP to poll interface counters or NetFlow/sFlow to capture traffic flows) to identify peak loads, average utilization, and trends. Without this historical data, any decision to upgrade or implement QoS would be based on guesswork rather than evidence.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Implement QoS policies to prioritize traffic.
Why it's wrong here
QoS is used to manage traffic prioritization, but it should be configured based on a baseline analysis of traffic patterns, not before.
- ✓
Collect performance data over a period of time.
Why this is correct
Collecting data over time establishes a baseline of normal utilization, which is the first step in evaluating if an upgrade is needed.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Upgrade the switch to a higher capacity model.
Why it's wrong here
Upgrading hardware without first assessing current utilization and patterns may be premature and costly.
- ✗
Enable SNMP traps for link down events.
Why it's wrong here
SNMP traps are useful for alerting on failures, but they do not provide the historical performance data needed for capacity planning.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often jump to implementing QoS (Option A) as a quick fix for perceived congestion, but Cisco tests the principle that you must first measure and baseline network performance before making any configuration or hardware changes.
Detailed technical explanation
How to think about this question
Performance data collection typically involves using SNMP to poll interface counters (e.g., ifInOctets, ifOutOctets) at regular intervals (e.g., every 5 minutes) over at least one full business cycle (e.g., 7–30 days) to capture daily and weekly variations. Tools like PRTG, SolarWinds, or Cacti can graph utilization and identify 95th percentile usage, which is a common metric for capacity planning. In real-world scenarios, a switch may show 80% average utilization during business hours but only 20% at night, so a single snapshot would be misleading.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this N10-009 question test?
Network Operations — This question tests Network Operations — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Collect performance data over a period of time. — To evaluate bandwidth utilization and determine if an upgrade is needed, the administrator must first establish a baseline of typical usage patterns. This is done by collecting performance data over a period of time (e.g., using SNMP to poll interface counters or NetFlow/sFlow to capture traffic flows) to identify peak loads, average utilization, and trends. Without this historical data, any decision to upgrade or implement QoS would be based on guesswork rather than evidence.
What should I do if I get this N10-009 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Same concept, more angles
1 more ways this is tested on N10-009
These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.
Variation 1. A network administrator needs to monitor bandwidth utilization on a router interface in real time. Which of the following protocols is best suited for this purpose?
medium- A.Syslog
- ✓ B.SNMP polling
- C.NetFlow
- D.CDP
Why B: SNMP polling is the best choice for real-time bandwidth monitoring because it allows the network management system (NMS) to actively query the router's interface MIB (e.g., ifInOctets, ifOutOctets) at short intervals, calculating utilization from the delta between successive polls. This provides near-real-time data without waiting for unsolicited events, making it ideal for live dashboards and threshold alerts.
Keep practising
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Last reviewed: Jun 11, 2026
This N10-009 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the N10-009 exam.
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