DA0-002 Data Governance Practice Question
A stakeholder asks for the exact number of customers who churned last month. Which metric should the analyst report?
⚠ Common exam trap
A common mix-up: candidates confuse 'churn rate percentage' (a relative metric) with the 'exact count' (an absolute metric), assuming the stakeholder wants the rate when they explicitly ask for the number.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Count of churned customers
The stakeholder explicitly asks for the 'exact number' of customers who churned, which is a discrete count. Option C, 'Count of churned customers,' directly provides this integer value without any normalization or ratio. The analyst should report the raw metric that matches the request's specificity.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Churn trend
Why it's wrong here
A trend shows change over time, not a specific count.
- ✗
Churn rate percentage
Why it's wrong here
Churn rate is a percentage, not an exact count.
- ✓
Count of churned customers
Why this is correct
This directly gives the exact number requested.
- ✗
Churn probability
Why it's wrong here
Probability is a prediction, not an actual count.
Go deeper
Related to this question
About these practice questions
One of 986 original DA0-002 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This DA0-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-002 exam.