DA0-002 Data Governance Practice Question
A data team needs to communicate insights about customer churn to the sales team. The insights include confidence intervals and p-values. The sales team is not familiar with statistics. Which of the following should the data team do?
⚠ Common exam trap
Many candidates choose Option C (providing definitions) thinking it balances accuracy and clarity, but the DA0-001 exam emphasizes audience adaptation—definitions still require the audience to learn technical terms, which is less effective than plain-language explanations.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Explain the practical implications of the results without statistical jargon.
The sales team lacks statistical background, so presenting confidence intervals and p-values directly would cause confusion. The data team should translate these results into practical business implications—such as 'customers with a 30-day inactivity are 40% more likely to churn'—without using terms like p-value or confidence interval. This aligns with the DA0-001 objective of tailoring communication to the audience's expertise level.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Explain the practical implications of the results without statistical jargon.
Why this is correct
Correct. This makes the insights accessible and actionable for the sales team.
- ✗
Assume the sales team will learn the terms over time.
Why it's wrong here
Incorrect. Immediate understanding is needed; assuming learning is passive and ineffective.
- ✗
Use technical terms but provide written definitions.
Why it's wrong here
Incorrect. Definitions alone may not help the audience apply the terms in context.
- ✗
Include a detailed statistical appendix.
Why it's wrong here
Incorrect. An appendix is supplementary, not the main communication, and may not help understanding.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This DA0-002 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the DA0-002 exam.