Question 1hardmultiple choice
Full question →hardmultiple choiceObjective-mapped
A technician is troubleshooting a network printer issue. The printer is connected via Ethernet to a managed switch. Users on some workstations can print without problems, but users on other workstations cannot. On a problematic workstation, the technician can ping the printer's IP address successfully and can access the printer's built-in web interface. When attempting to print a test page, the job appears in the local print queue on the workstation but never reaches the printer. The printer's event log shows no errors or rejected jobs. Which of the following is the MOST likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
The printer's IP address is in a different subnet from the workstation.
If the subnets were different, the ping would fail unless a router is in the way. Since ping succeeds, the subnets are the same or properly routed.
B
Distractor review
The workstation's firewall is blocking the printer traffic.
A firewall would block all traffic to the printer, including ping and web access. Since those are successful, the firewall is not the issue.
C
Best answer
The printer driver on the workstation is incorrect or corrupt.
A corrupt or incorrect driver can cause print jobs to be queued locally but not sent to the printer. Network communication remains functional, so other services work.
D
Distractor review
The switch port for the printer is assigned to a different VLAN than the workstation.
A VLAN mismatch would prevent any Layer 2 communication, causing ping to fail. Since ping and web access work, the VLAN configuration is consistent.
Common exam trap
Common exam trap: an active trunk can still block the VLAN you need
A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.
Technical deep dive
How to think about this question
VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.
KKey Concepts to Remember
- Access ports place end devices into a single VLAN.
- Trunk ports carry multiple VLANs between switches.
- Allowed VLAN lists decide which VLANs can cross a trunk.
- Native VLAN mismatch can create confusing symptoms.
TExam Day Tips
- Use show vlan brief to verify access VLANs.
- Use show interfaces trunk to verify trunk state and allowed VLANs.
- Do not treat every same-VLAN issue as a routing problem.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Access ports place end devices into a single VLAN.
What is the correct answer to this question?
The correct answer is: The printer driver on the workstation is incorrect or corrupt. — Since the workstation can communicate with the printer via ping and web interface, the network connectivity is fine. The issue is that the print job is not being transmitted from the workstation to the printer. The most common cause in this scenario is an incorrect or corrupt printer driver on the workstation. A firewall would block all communication, including ping and web access. A VLAN mismatch or incorrect subnet would also prevent ping and web access. The printer driver is responsible for formatting and sending the print job; if it is wrong, the job may be held locally without reaching the printer.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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