Question 1mediummultiple choice
Full question →mediummultiple choiceObjective-mapped
A technician replaced an unmanaged network switch with a new managed switch in a small office. After reconnecting all devices, some workstations can access the internet, but others cannot. The workstations that cannot access the internet are physically connected to the switch and their link lights are on. The technician checks the switch configuration and finds that all ports are set to 'trunk' mode by default. The router is connected to port 1, which is also set to trunk mode. Which of the following is the MOST likely cause?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
The switch ports that are connected to workstations need to be configured as access ports instead of trunk ports
Workstations expect access ports that send and receive untagged frames. Trunk ports only accept tagged frames unless configured with a native VLAN, but most workstations do not tag frames. Changing ports to access mode allows the workstations to communicate normally.
B
Distractor review
The router does not support trunking
The router is connected to a trunk port, and since some workstations (likely on the same VLAN as the router) can access the internet, the router is handling trunking correctly. If it didn't support trunking, no workstations would have internet.
C
Distractor review
The Ethernet cables are faulty
Link lights are on, indicating a physical connection is established. Faulty cables would typically result in no link or intermittent connectivity, not a consistent inability to reach the internet while local link works.
D
Distractor review
The workstations have incorrect IP settings
The workstations that cannot access the internet were previously working with the same IP settings (likely DHCP). The issue appeared only after the switch replacement, pointing to a configuration change on the switch rather than client-side settings.
Common exam trap
Common exam trap: an active trunk can still block the VLAN you need
A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.
Technical deep dive
How to think about this question
VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.
KKey Concepts to Remember
- Access ports place end devices into a single VLAN.
- Trunk ports carry multiple VLANs between switches.
- Allowed VLAN lists decide which VLANs can cross a trunk.
- Native VLAN mismatch can create confusing symptoms.
TExam Day Tips
- Use show vlan brief to verify access VLANs.
- Use show interfaces trunk to verify trunk state and allowed VLANs.
- Do not treat every same-VLAN issue as a routing problem.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?
Question 2
A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)
Question 3
A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?
Question 4
A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?
Question 5
A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?
Question 6
A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?
FAQ
Questions learners often ask
What does this 220-1101 question test?
Access ports place end devices into a single VLAN.
What is the correct answer to this question?
The correct answer is: The switch ports that are connected to workstations need to be configured as access ports instead of trunk ports — Trunk ports are designed to carry traffic for multiple VLANs using 802.1Q tagging. Workstations (hosts) are not VLAN-aware and expect to send untagged frames. If a workstation is connected to a trunk port, the switch will either drop the untagged frames or tag them in a way the workstation cannot understand, preventing communication. The solution is to configure the workstation ports as access ports in the appropriate VLAN (typically VLAN 1). The router trunk port is fine if it supports trunking.
What should I do if I get this 220-1101 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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