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220-1102 Practice Question: A small office has several old CRT monitors that…
A small office has several old CRT monitors that need to be replaced. The office manager asks the technician to simply place them in the dumpster. What should the technician do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Contact a licensed e-waste recycler to pick up the monitors for proper disposal.
CRT monitors contain leaded glass and other hazardous materials, making them regulated e-waste. The technician must follow local hazardous waste disposal laws and arrange for proper recycling or disposal through a certified e-waste facility.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Comply with the manager's request to avoid conflict.
Why it's wrong here
Complying with a manager's request to illegally dispose of CRTs, such as by placing them in a standard dumpster, is a serious breach of professional ethics and environmental law. Cathode Ray Tube monitors contain hazardous materials like leaded glass, which are strictly regulated by agencies such as the EPA. A technician has a legal and professional obligation to ensure proper, compliant disposal, even if it means challenging an improper directive to avoid potential fines and environmental damage.
- ✗
Break the monitors down to salvage the copper, then discard the glass.
Why it's wrong here
Breaking down CRT monitors to salvage components like copper is extremely dangerous and environmentally irresponsible. The glass in CRTs contains significant amounts of lead, and shattering it releases lead dust and other toxic heavy metals, posing severe health risks through inhalation or skin contact. This action not only creates an immediate health hazard for the individual but also contaminates the environment, violating numerous hazardous waste disposal regulations.
- ✓
Contact a licensed e-waste recycler to pick up the monitors for proper disposal.
Why this is correct
Contacting a licensed e-waste recycler is the correct and legally compliant method for disposing of old CRT monitors. These specialized facilities are equipped to safely handle and process hazardous materials such as leaded glass, cadmium, and mercury found within CRTs. They ensure that toxic components are properly neutralized or contained, and valuable materials are recovered, adhering strictly to environmental protection agency regulations and preventing ecological harm.
- ✗
Donate the monitors to a local school.
Why it's wrong here
Donating obsolete CRT monitors to a local school is generally not a viable or responsible solution for disposal. CRTs are heavy, consume significant power, and contain hazardous materials like lead, making them unsuitable for modern educational environments. Furthermore, schools typically lack the resources or desire to manage the eventual proper disposal of such outdated and potentially toxic equipment, effectively shifting the environmental burden rather than resolving it.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.