220-1201 Practice Question: A technician is deploying a new workstation in a…

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✗

  Replace the VGA cable.

  Why it's wrong here

  Replacing the VGA cable is generally not the initial troubleshooting step for a 'No Signal' message on a newly deployed workstation. While a faulty cable can cause display issues, it is less likely than a simple connection error or incorrect port selection, especially with new equipment. Technicians should first verify that the monitor is connected to the correct video output port on the computer before assuming the cable itself is defective.

• ✗

  Reseat the RAM modules.

  Why it's wrong here

  Reseating the RAM modules is an incorrect troubleshooting step for a 'No Signal' message when the monitor is powered on. Issues with RAM typically manifest as the system failing to Power-On Self-Test (POST), emitting specific beep codes, or experiencing system crashes shortly after boot. A 'No Signal' message indicates the monitor is receiving power but not a video signal, which points to a display output or connection problem, not a fundamental memory issue preventing system initialization.

• ✓

  Connect the monitor to the discrete graphics card's video port.

  Why this is correct

  Connecting the monitor to the discrete graphics card's video port is the correct solution because most motherboards automatically disable their integrated graphics output when a discrete graphics card is detected and installed. This behavior ensures that the more powerful discrete GPU becomes the primary video output source. Therefore, connecting the monitor to the integrated graphics port on the motherboard when a discrete card is present will result in a 'No Signal' message, as that port is inactive.

• ✗

  Update the motherboard BIOS.

  Why it's wrong here

  Updating the motherboard BIOS is an advanced procedure typically reserved for resolving specific compatibility issues, enabling support for newer hardware (like CPUs), or fixing critical system bugs. It is not a standard or appropriate first step for troubleshooting a 'No Signal' message, which is far more likely to be caused by an incorrect cable connection or port selection. Furthermore, an unnecessary BIOS update carries a small risk of system instability if not performed correctly.

Go deeper

Related to this question