CAPM Practice Test 4 — 10 Questions

Question 1

Which THREE of the following are tools and techniques used in the Control Schedule process? (Select exactly 3.)

Accepted Answer

Performance reviews. Performance reviews (B) are a tool and technique in the Control Schedule process used to compare actual schedule performance against the baseline, often through earned value management (EVM) metrics like schedule variance (SV) and schedule performance index (SPI). This helps identify deviations and trigger corrective actions.

Answer

Rolling wave planning

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Critical path method

Question 2

A business analyst is validating requirements and discovers that several requirements conflict with each other. The project sponsor insists on including all conflicting requirements to satisfy different stakeholders. What is the best course of action for the BA?

Accepted Answer

Facilitate a meeting with stakeholders to discuss trade-offs and prioritize requirements.. The business analyst's role includes facilitating stakeholder collaboration to resolve conflicts through trade-off analysis and prioritization. This aligns with the BABOK guide's requirement management process, where the BA helps stakeholders understand the impact of conflicting requirements and negotiate a prioritized set that delivers the most value within project constraints.

Answer

Escalate the issue to the project sponsor and ask for a decision.

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Remove the conflicting requirements and proceed with the remaining ones.

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Include all requirements as requested and let the development team resolve conflicts during implementation.

Question 3

A project team is developing a quality management plan for a predictive software development project. Which tool is most appropriate to identify the root causes of potential defects?

Accepted Answer

Ishikawa diagram. The Ishikawa diagram (fishbone diagram) is used to identify root causes of problems. Option B (Pareto chart) is wrong because Pareto charts prioritize issues based on frequency, not root cause identification. Option C (Flowchart) is wrong because flowcharts map process steps, not root causes. Option D (Control chart) is wrong because control charts monitor process stability over time.

Answer

Pareto chart

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Flowchart

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Control chart

Question 4

A business analyst is using a context diagram to model the scope of a system. What does a context diagram primarily show?

Accepted Answer

The system boundary and external entities that interact with it. A context diagram shows the system as a single process (or bubble) and depicts the external entities that interact with it, along with the data flows across the system boundary. It defines the scope of the system by making explicit what is inside and what is outside. This is the primary purpose of a context diagram in structured analysis.

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Internal architecture of the system

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Sequence of interactions between objects

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Detailed system processes and data flows

Question 5

Which THREE of the following are core values of the Agile Manifesto?

Accepted Answer

Individuals and interactions over processes and tools.. The Agile Manifesto explicitly values 'Individuals and interactions over processes and tools.' This means that while processes and tools are important, the people doing the work and how they communicate take precedence. The Manifesto emphasizes that collaboration and human factors drive project success more than rigid adherence to prescribed procedures.

Answer

Following a plan over responding to change.

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Contract negotiation over customer collaboration.

Question 6

A project team is working on a construction project. The project manager notices that the actual cost is consistently higher than planned. Which project management process is most directly responsible for monitoring and controlling costs?

Accepted Answer

Control Costs. The Control Costs process is directly responsible for monitoring project expenditures and managing changes to the cost baseline. When actual cost consistently exceeds planned cost, the project manager must use Control Costs to analyze variance, forecast future costs, and implement corrective actions to bring spending back in line with the budget.

Answer

Estimate Costs

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Plan Cost Management

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Determine Budget

Question 7

Which THREE are principles of the Agile Manifesto? (Choose three.)

Accepted Answer

Deliver working software frequently, with a preference to the shorter timescale.. The Agile Manifesto explicitly states 'Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.' This principle emphasizes iterative delivery and rapid feedback cycles, which are core to Agile frameworks like Scrum and XP.

Answer

Use pair programming for all production code.

Answer

Individuals and interactions over processes and tools.

Question 8

A business analyst is assigned to a project that aims to streamline the supply chain process in a manufacturing company. The project has a tight deadline, and the project sponsor wants to use a proven framework to ensure efficiency. During the initial analysis, the analyst finds that the current process has many manual handoffs and inconsistent data formats. Several cross-functional teams have conflicting priorities. The sponsor asks for a recommendation that balances structure with flexibility. As the business analyst, which approach should you recommend?

Accepted Answer

Use the BABOK guide as a framework to define business analysis activities and deliverables.. The BABOK (Business Analysis Body of Knowledge) guide is the definitive framework for business analysis, providing a flexible structure of knowledge areas, tasks, techniques, and competencies that can be tailored to any project context. It directly addresses the analyst's need to define business analysis activities and deliverables while balancing structure with flexibility, as it is methodology-agnostic and can be adapted to tight deadlines and cross-functional conflicts. Unlike Six Sigma, PRINCE2, or Waterfall, BABOK is specifically designed for the business analysis role, making it the most appropriate recommendation for the sponsor.

Answer

Adopt a Six Sigma DMAIC approach to reduce defects and standardize processes.

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Follow the Prince2 methodology for project management and business analysis.

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Implement a pure Waterfall approach with strict phase gates.

Question 9

A project team is adopting Kanban. They currently have a cycle time of 10 days and a throughput of 5 items per week. The team wants to improve predictability. Which action would most directly help?

Accepted Answer

Make the work items smaller.. Making work items smaller directly reduces variability in cycle time and throughput, which improves predictability in Kanban. Smaller items are easier to estimate, flow more consistently through the system, and reduce the risk of large items blocking the workflow, leading to more reliable delivery forecasts.

Answer

Add more team members.

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Decrease the WIP limits.

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Increase the WIP limits.

Question 10

A financial services company is adopting Scrum for a critical compliance project. The team has six developers, one product owner, and one Scrum Master. After three sprints, the product owner is frustrated because the team has only delivered 40% of the planned features. The team says they are working full capacity but keep getting interrupted by urgent production support requests from the operations team. The Scrum Master notices that the team’s velocity is dropping each sprint. The product owner insists on increasing the sprint length from two weeks to four weeks to allow more time for delivery. However, the compliance deadline is fixed. The Scrum Master must recommend a course of action. What should the Scrum Master do?

Accepted Answer

Ask the product owner to prioritize production support requests as part of the sprint backlog and limit work in progress. It addresses the root cause of the team's velocity drop: unplanned production support requests. By asking the Product Owner to prioritize these requests into the sprint backlog, the team can formally account for the work, limit work in progress (WIP), and maintain a sustainable pace. This aligns with Scrum's principle of transparency and allows the team to make realistic commitments while still protecting the fixed compliance deadline.

Answer

Instruct the team to work overtime to meet the original sprint commitments

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Increase the sprint length to four weeks to give the team more time to complete work

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Remove the Scrum Master position to save costs and let the team self-manage