PL-900 Practice Test 45 — 15 Questions

Question 1

A support team wants to create a copilot using Microsoft Copilot Studio that can answer common questions about product warranties. The team has no programming experience. They want to build the copilot quickly using prebuilt templates. What should they use to start?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

Use the 'Template' gallery in Copilot Studio to select a prebuilt copilot template for customer support.. The template gallery in Copilot Studio offers prebuilt copilots for various domains, including customer support. Selecting a relevant template provides a head start with predefined topics and responses, which can be customized without code. This is the quickest path for non-programmers to build a functional copilot for warranty questions.

Answer

Start from a blank copilot and manually create topics for each question.

Answer

Import a solution from the Power Platform admin center that contains a prebuilt copilot.

Answer

Use the 'Create from description' feature and enter a detailed description of the warranty questions.

Question 2

A company is building a Power Automate cloud flow that must run on a recurring schedule to summarize data and notify a team. The flow owner needs to understand which elements are required for a cloud flow to execute successfully. Which two elements are required for a scheduled cloud flow to run? (Choose two.)

Accepted Answer

At least one action that performs work, such as sending a notification or summarizing data.. A cloud flow needs a trigger to define when it starts and at least one action to perform work. For a scheduled flow, the Recurrence trigger provides the timing, and actions such as summarizing data and sending a Teams notification carry out the task. Gateways, approvals, and canvas apps are optional and only needed for specific connectivity, human-decision, or app-integration scenarios.

Answer

A Power Apps canvas app that invokes the flow.

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A connection to an on-premises data gateway for every connector used in the flow.

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An approval action that pauses the flow until a human responds.

Question 3

A user wants to create a cloud flow that runs every weekday at 8:00 AM to send a summary email. Which trigger should they use?

Accepted Answer

Recurrence. The requirement is to run a flow on a specific schedule: every weekday at 8:00 AM. The Recurrence trigger is the only trigger that provides scheduling capabilities. It allows configuration of frequency, interval, and specific days of the week. Other triggers are event-based and would not run on a schedule. Therefore, the Recurrence trigger is the correct choice.

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When an item is created

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When a new email arrives

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Manually trigger a flow

Question 4

You are building a canvas app in Power Apps. The app needs to display a chart that shows the monthly sales trend from a SharePoint list. The chart must update automatically when new sales records are added to the list. What should you use to display the chart?

Accepted Answer

A chart control bound to the SharePoint list. The chart control in Power Apps is designed to visualize data from a connected source, such as a SharePoint list. When bound to that list, it reflects changes automatically, so new sales records appear without manual intervention. This meets the requirement for a live monthly sales trend chart.

Answer

An HTML text control with static data

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A Power BI tile

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A gallery with conditional formatting

Question 5

A Power Platform administrator needs to provide a team of makers with a shared environment that includes preinstalled sample data and apps for learning purposes. The team should be able to reset the environment to its initial state if needed. Which environment type should the administrator create?

Accepted Answer

Sandbox. Sandbox environments are the correct choice for training and testing because they support sample data and apps, and can be reset to a clean state. They are shared environments that can be assigned to a security group, making them ideal for a team of makers learning Power Platform.

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Production

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Default

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Developer

Question 6

A user is building a Power Automate cloud flow that must run on a schedule every weekday at 8:00 AM and send a summary email. The user needs to ensure the flow only runs on business days and includes the current date in the email. Which two actions or configurations should the user implement? (Choose two.)

Accepted Answer

Use the 'Recurrence' trigger with a frequency of Week and select Monday through Friday.. To run a flow only on weekdays at a set time, the Recurrence trigger with a weekly frequency and Monday through Friday selected is the correct approach. To include the current date, a Compose action with the utcNow() expression, optionally formatted, provides the date dynamically. The other options either add unnecessary steps, use the wrong action for the purpose, or use an unrelated trigger.

Answer

Add a 'Condition' action to check if the current day is a weekday and terminate the flow if not.

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Configure the flow to run on a schedule using the 'When a file is created' trigger.

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Use the 'Convert time zone' action to get the current date and format it for the email.

Question 7

A team wants a Power Automate cloud flow to run whenever a new response is submitted in a Microsoft Forms survey. The flow should then add the respondent's email address to a Microsoft 365 group. Which trigger should the flow use?

Accepted Answer

When a new response is submitted. The Microsoft Forms connector exposes a dedicated trigger that fires on each new response submission. By using it and then calling 'Get response details', the flow can extract the respondent's email address and pass it to an action that adds the user to the Microsoft 365 group, fully automating the workflow.

Answer

When a new email arrives (V3)

Answer

When a form is created

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When a file is created (properties only)

Question 8

A small business owner wants to receive a push notification on their phone whenever a new high-priority email arrives in their Microsoft 365 Outlook inbox. They have no coding experience and want the simplest possible solution. What should they do?

Accepted Answer

Create a Power Automate cloud flow with the 'When a new email arrives (V3)' trigger and a 'Send me a mobile notification' action.. The event-driven Outlook trigger reacts to each new email, and the mobile notification action sends a push alert to the Power Automate app on the user's phone. This combination requires no code and directly fulfills the need for immediate notification. Scheduled or rule-based alternatives either introduce delay or fail to deliver a push notification.

Answer

Create a scheduled cloud flow that runs every 15 minutes and sends an email summary of new messages.

Answer

Build a Power Apps canvas app that checks for new emails every minute and displays a banner.

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Configure an Outlook inbox rule to forward all high-priority emails to an SMS gateway address.

Question 9

A field technician uses a canvas app on a tablet to inspect equipment in areas with no network connectivity. The technician needs to record inspection results while offline and have them synchronized when connectivity returns. The app must continue to work without an internet connection. Which capability should the maker configure to meet this requirement?

Accepted Answer

Enable offline capability for the canvas app so data is saved locally and synced when the device reconnects. Offline capability in canvas apps stores data locally on the device and synchronizes it when connectivity is restored. This is the feature designed for scenarios where users must keep working without a network connection, such as field inspections in remote areas. Other options either assume connectivity, affect query behavior, or provide integration rather than local data persistence.

Answer

Add a Power Automate cloud flow that triggers when the app opens

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Increase the app's delegation limit so more records can be processed locally

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Configure the app to use a SQL Server connection with an on-premises data gateway

Question 10

A company is building a Microsoft Copilot Studio copilot that must be available to customers on multiple channels. The copilot should be accessible from the company's website and from Facebook Messenger. The company also wants to monitor conversations and improve the copilot over time. Which TWO actions should the maker perform to meet these requirements? (Choose two.)

Accepted Answer

Publish the copilot to the Demo website and to the Facebook channel.. Publishing a copilot to multiple channels, such as the demo website and Facebook, makes it available to customers on those platforms. The built-in analytics in Copilot Studio provide conversation metrics and topic insights that help makers monitor performance and improve the copilot. Together, these two actions satisfy the requirements for multi-channel availability and ongoing improvement.

Answer

Export the copilot solution and import it into a different Power Platform environment for each channel.

Answer

Create a Power Automate flow that posts each conversation transcript to a Microsoft Teams channel.

Answer

Configure the copilot to use only the Microsoft Teams channel and disable all other channels.

Question 11

A help desk technician needs to confirm which Power Platform environments are associated with a specific Microsoft Dataverse database and check the environment type and region for each. The technician has the Power Platform Administrator role. Where should the technician look?

Accepted Answer

The Environments list in the Power Platform admin center, opening the environment details pane. The Environments page in the Power Platform admin center is the authoritative inventory: it lists each environment with type, region, and database status, and the details pane exposes database configuration. A Power Platform Administrator can open it directly, making it the correct place to confirm which environments have Dataverse and to read environment metadata.

Answer

The Microsoft 365 admin center, Active users blade

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The Capacity page in the Power Platform admin center

Answer

The Default environment's Solutions list in make.powerapps.com

Question 12

A business analyst at a logistics company wants to create a Power Automate cloud flow that runs every weekday at 7:00 AM to post a summary of yesterday's deliveries to a Microsoft Teams channel. The analyst has no coding experience. Which trigger should they use to start the flow?

Accepted Answer

Recurrence. A scheduled flow that runs every weekday at a specific hour requires the Recurrence trigger, which is built into Power Automate and needs no code. Configuring it with a weekly frequency and selecting Monday through Friday produces the desired cadence, while the other triggers are event-driven and cannot enforce a fixed 7:00 AM start.

Answer

Manually trigger a flow

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When a new email arrives

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When an item is created

Question 13

A marketing team uses Power Automate to post updates to a Microsoft Teams channel whenever a new item is added to a SharePoint list. The team wants to ensure that the flow can be triggered manually by any team member from the Power Automate mobile app. What should they add to the flow?

Accepted Answer

A 'Manually trigger a flow' trigger with a button input.. The 'Manually trigger a flow' trigger is designed for on-demand execution, allowing users to start the flow from the Power Automate mobile app or web interface. This directly enables any team member to trigger the flow manually, as required. Other triggers are event-based or scheduled and do not support manual initiation, making them unsuitable for this scenario.

Answer

A 'Recurrence' trigger set to run every hour.

Answer

A 'When a file is created' SharePoint trigger.

Answer

A 'When an item is created' SharePoint trigger.

Question 14

A company uses Power Apps to manage field service inspections. Inspectors need to capture GPS coordinates, photos, and digital signatures while offline in remote areas with no internet connectivity. The app must sync data automatically when connectivity is restored. Which type of Power Apps app should the company build?

Accepted Answer

A canvas app with the built-in offline capability enabled and the data stored in Microsoft Dataverse.. Canvas apps with Dataverse as the data source support offline use in Power Apps Mobile, automatically caching data and syncing changes when the device reconnects. This matches the requirement for remote inspections with GPS, photos, and signatures captured without internet. Model-driven apps, gateway-connected SQL, and portals all depend on live connectivity and cannot meet the offline sync need.

Answer

A model-driven app built on Microsoft Dataverse with a custom form for inspections.

Answer

A canvas app that connects to a SQL Server database through an on-premises data gateway.

Answer

A Power Apps portal that allows inspectors to submit inspection data through a web browser.

Question 15

A manufacturing company uses a copilot built with Microsoft Copilot Studio to help technicians report equipment faults. When a technician confirms a fault, the copilot must create a work order in the company's field service system and return the new work order number to the technician in the same conversation. The field service system exposes a REST API. Which approach should a maker use?

Accepted Answer

Call a Power Automate cloud flow from a topic and return the work order number as a variable to the conversation. Creating a record in an external system requires an action, and in Microsoft Copilot Studio the standard no-code bridge to a REST API is a Power Automate cloud flow invoked from a topic. The flow performs the write and returns the work order number, which the topic stores as a variable and presents to the technician. Knowledge, manual instructions, and authentication alone cannot create the record or return its identifier.

Answer

Add the field service system as a knowledge source and let generative answers create the work order

Answer

Configure an authentication provider so the technician signs in with their field service credentials before confirming the fault

Answer

Use a message node that instructs the technician to open the field service portal and create the work order manually