Demonstrate the capabilities of Microsoft Copilot Studio

A company wants to create a custom copilot that answers employee questions about IT policies. The copilot must use existing SharePoint documents as a knowledge source. Which feature of Microsoft Copilot Studio should the company use?

A company has deployed a custom copilot built with Microsoft Copilot Studio. Users report that the copilot sometimes provides outdated information. The knowledge sources are SharePoint sites and public websites. The copilot uses Generative AI to formulate answers. What should the administrator do to improve the accuracy of the copilot's responses?

A company is using Microsoft Copilot Studio to build a copilot for employee onboarding. The copilot must authenticate users to provide personalized information. The company uses Azure AD (now Microsoft Entra ID) for identity management. Which authentication method should the administrator configure in Copilot Studio?

A company wants to extend their existing copilot built with Copilot Studio to trigger a workflow when an employee requests time off. The workflow must create a record in a Dataverse table and send an approval email. What should the copilot developer use?

A company is designing a copilot using Microsoft Copilot Studio. The copilot must handle sensitive employee data. Which TWO actions should the administrator take to ensure data security and compliance?

A company has configured the copilot as shown in the exhibit. Users report that the copilot is not answering questions about HR policies that were updated in the SharePoint site today. What is the most likely cause?

A company has deployed a custom copilot built with Microsoft Copilot Studio to support the sales team. The copilot uses a SharePoint site containing product documentation and a public website for industry news as knowledge sources. The copilot is configured with anonymous access and is published to a demo page. Recently, the sales team has been using the copilot to answer customer questions, but they report that the copilot sometimes provides incorrect product specifications and cites sources that are not related to the company's products. The administrator needs to improve the accuracy and relevance of the copilot's responses while maintaining the ability to answer questions about industry news. What should the administrator do first?

A customer interacts with a Microsoft Copilot Studio bot and says, "I want to check order status." The bot responds with "Please provide your order number." The customer then types their order number, but the bot does not proceed. Which of the following is the most likely cause?

Which TWO actions can be performed using Microsoft Copilot Studio without writing custom code?

You are a Power Platform administrator for Contoso Ltd. The company uses Microsoft Copilot Studio to build a customer support copilot. The copilot has several topics for common issues. Recently, users report that when they ask about "refund policy," the copilot responds with unrelated information about shipping. You review the copilot and find that: - There is a topic called "Refund Policy" with trigger phrases: "refund policy", "return policy", "money back". - There is a topic called "Shipping Information" with trigger phrases: "shipping", "delivery", "refund policy". - Both topics are active and have similar confidence thresholds. - The "Shipping Information" topic was created last week by a new team member. - The "Fallback" topic responds with "I'm sorry, I didn't understand." You need to ensure that when users say "refund policy," the correct topic is triggered. You want to minimize changes to existing configurations. What should you do?