MS-900 Practice Exam 52 — 20 Questions

Question 1

A user accidentally deletes a critical file from their OneDrive for Business. The IT admin needs to restore the file. What is the maximum number of days that OneDrive for Business retains deleted files by default for users without a retention policy?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

93 days. By default, OneDrive for Business retains deleted files in the recycle bin for 93 days. This includes both the first-stage recycle bin (30 days) and the second-stage recycle bin (an additional 63 days), totaling 93 days before permanent deletion. This default retention applies when no specific retention policy or legal hold is configured.

Answer

30 days

Answer

60 days

Answer

183 days

Question 2

Refer to the exhibit. A Microsoft 365 admin configures an update policy for Microsoft 365 Apps for enterprise. The channel is set to 'CurrentChannel'. What is the expected behavior for users?

Accepted Answer

Users receive feature updates as soon as they are released.. The Current Channel in Microsoft 365 Apps for enterprise provides feature updates as soon as they are released, typically monthly, but the key is that users receive them as soon as they are available, without a fixed delay. This channel is designed for users who want the latest features immediately. The expected behavior is that users receive feature updates as soon as they are released, which aligns with option C.

Answer

Users receive feature updates monthly.

Answer

Users receive feature updates twice a year.

Answer

Users receive updates only after the deadline.

Question 3

A sales team needs to track customer interactions, manage leads, and automate follow-up emails. Which Microsoft 365 app is specifically designed for this customer relationship management (CRM) purpose?

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is a dedicated customer relationship management (CRM) application within the Dynamics 365 suite, purpose-built for tracking customer interactions, managing leads, and automating follow-up emails. Unlike general productivity tools, it provides structured pipelines, lead scoring, and workflow automation specifically for sales processes.

Answer

Microsoft Outlook

Answer

Microsoft SharePoint

Answer

Microsoft Power Automate

Question 4

While preparing a Microsoft 365 adoption plan, a consultant is asked to avoid buying servers upfront and pay monthly based on usage. Cloud concept or benefit best matches this requirement?

Accepted Answer

Operational expenditure (OpEx) model. The operational expenditure (OpEx) model is correct because it aligns with the requirement to avoid upfront capital investment (CapEx) and instead pay monthly based on usage. In Microsoft 365, this is delivered through subscription-based licensing (e.g., per-user per-month plans), which shifts costs from large upfront server purchases to predictable monthly payments that scale with consumption.

Answer

Sensitivity labels

Answer

Data Loss Prevention (DLP)

Answer

Microsoft Planner

Question 5

A communications manager wants to create an interactive monthly newsletter that includes embedded videos, images, and links to SharePoint documents. The newsletter should be viewable on any device without needing to install an app. Which Microsoft 365 app is best suited for this?

Accepted Answer

Microsoft Sway. Microsoft Sway is a presentation and newsletter tool in Microsoft 365 designed specifically for creating interactive, web-based content such as newsletters, reports, and presentations. It natively supports embedding videos, images, and links, and renders responsively in any browser without requiring an installed app. This matches the communications manager's requirements exactly.

Answer

Microsoft PowerPoint

Answer

Microsoft SharePoint

Answer

Microsoft Stream

Question 6

You are configuring a Communication Compliance policy to detect workplace harassment. The policy currently includes conditions for sensitive information types (credit card numbers, SSN) and keywords. After deployment, the policy generates many irrelevant alerts for routine HR communications that contain the keywords but no harassment. What should you modify to improve detection accuracy?

Accepted Answer

Use a trainable classifier for 'harassment' instead of keyword matching. Trainable classifiers in Microsoft Purview use machine learning to identify specific types of content based on examples, rather than relying on predefined keywords or sensitive information types. For detecting workplace harassment, a trainable classifier can be trained with actual examples of harassing language, making it far more accurate than keyword matching, which often triggers false positives in routine HR communications. This directly addresses the problem of irrelevant alerts.

Answer

Expand the keyword list to include more terms

Answer

Add more sensitive information types

Answer

Enable audit logging for all communications

Question 7

Your organization uses Microsoft 365 E5 and wants to implement a solution that automatically detects and protects sensitive data in SharePoint Online, OneDrive, and Exchange Online. Which Microsoft 365 service should you configure?

Accepted Answer

Microsoft Purview Information Protection. Microsoft Purview Information Protection is the service within Microsoft 365 E5 that provides sensitivity labels and data loss prevention (DLP) to automatically detect and protect sensitive data across SharePoint Online, OneDrive, and Exchange Online. It allows you to classify and encrypt data based on sensitive information types.

Answer

Microsoft Defender for Cloud Apps

Answer

Microsoft 365 Copilot

Answer

Microsoft Intune

Question 8

A company with 100 users wants to provide all users with Microsoft Teams and cloud file storage, but only the sales team of 20 users needs access to Dynamics 365. Which licensing approach is most cost-effective?

Accepted Answer

Purchase Microsoft 365 Business Basic for all 100 users and Dynamics 365 Sales Professional for the 20 sales users.. Microsoft 365 Business Basic provides Teams and cloud file storage (SharePoint/OneDrive) for all 100 users at the lowest per-user cost, and Dynamics 365 Sales Professional is the correct Dynamics SKU for a sales team needing CRM functionality. This combination matches each user's actual needs without paying for capabilities they will not use. It is the most cost-effective approach because licensing is scoped to the smallest sufficient SKU per user group.

Answer

Purchase Microsoft 365 Business Premium for all 100 users.

Answer

Purchase Microsoft 365 E3 for all 100 users and add Dynamics 365 for the sales team.

Answer

Purchase Microsoft 365 Business Basic for all users and Dynamics 365 Business Central for the 20 sales users.

Question 9

Refer to the exhibit. An administrator creates a Conditional Access policy in Microsoft Entra ID. The AppId 00000003-0000-0ff1-ce00-000000000000 corresponds to Microsoft Graph. The policy requires MFA for all users accessing Microsoft Graph. However, users report that they are not prompted for MFA when using Microsoft Teams. What is the most likely reason?

Accepted Answer

The policy applies only to Microsoft Graph, not to the Teams service itself.. The Conditional Access policy targets the Microsoft Graph app ID (00000003-0000-0ff1-ce00-000000000000), which is used for programmatic access to Microsoft Graph APIs, not for the Microsoft Teams client itself. Teams uses its own service principals and app IDs for authentication, so the policy does not apply to Teams sign-ins, and users are not prompted for MFA.

Answer

The policy is not enabled.

Answer

The policy should include the app ID for Office 365 Exchange Online.

Answer

The GrantControls should be set to RequireMFA for all resources.

Question 10

Which TWO scenarios are best suited for a hybrid cloud deployment?

Accepted Answer

Extending on-premises Active Directory to Microsoft Entra ID. Option A is correct because extending on-premises Active Directory to Microsoft Entra ID is a classic hybrid cloud identity scenario: it keeps authoritative authentication on-premises while using a cloud identity provider (via Microsoft Entra Connect / password hash sync or federation) for cloud services, which inherently spans both environments. Option B is correct because cloud bursting is a defining hybrid cloud use case: an on-premises application overflows to public cloud compute during peak demand, requiring integration and orchestration between the private and public tiers. Option C is not specific to hybrid cloud—archival data is typically a public cloud storage or cold-storage (e.g., Azure Archive, S3 Glacier) decision and does not require an on-premises component. Option D is not inherently hybrid; a high-traffic public website can be hosted entirely in public cloud without any private infrastructure. Option E is not hybrid cloud either—legacy applications requiring physical hardware are generally kept on-premises or in dedicated/private hosting, not deployed across a hybrid model.

Answer

Storing archival data that is rarely accessed

Answer

Hosting a public-facing website with high traffic

Answer

Running a legacy application that requires physical hardware

Question 11

While preparing a Microsoft 365 adoption plan, a consultant is asked to use provider-managed infrastructure shared by multiple customers. Cloud concept or benefit best matches this requirement?

Accepted Answer

Public cloud. The requirement for provider-managed infrastructure shared by multiple customers directly maps to the public cloud deployment model. In a public cloud, the cloud provider owns and manages the physical hardware, software, and supporting infrastructure, which is shared across multiple tenants (multi-tenancy). This is the core definition of public cloud as opposed to private or hybrid models.

Answer

Data Loss Prevention (DLP)

Answer

Sensitivity labels

Answer

Microsoft Planner

Question 12

Your company uses Microsoft 365 and wants to ensure that when employees access Microsoft 365 from unmanaged devices, they can only view data but not download or print it. Which technology should you use?

Accepted Answer

Microsoft Entra Conditional Access with session controls. Microsoft Entra Conditional Access with session controls allows you to restrict access from unmanaged devices to view-only mode, preventing download or print. Session controls like 'Use app enforced restrictions' or 'Use Conditional Access App Control' (with Microsoft Cloud App Security) can enforce limited access. This meets the requirement of allowing view but blocking download/print.

Answer

Microsoft Intune compliance policies

Answer

Sensitivity labels with encryption

Answer

Microsoft Purview Data Loss Prevention (DLP) policies

Question 13

A service owner is comparing Microsoft 365 capabilities and needs to avoid giving every IT staff member Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

Accepted Answer

Assign specific admin roles based on job responsibility. The question asks which concept is most relevant when a service owner needs to avoid giving every IT staff member Global Administrator access. Assigning specific admin roles based on job responsibility (Option B) directly addresses this by following the principle of least privilege, allowing granular control over Microsoft 365 administrative tasks without granting full, unrestricted access. This is a core identity and access management concept tied to Microsoft 365 licensing and administration.

Answer

Microsoft Whiteboard

Answer

Microsoft Forms

Answer

Microsoft Stream

Question 14

Which TWO Microsoft 365 apps include AI-powered features that can summarize email threads and documents? (Select two.)

Accepted Answer

Microsoft Outlook. Microsoft Outlook (A) is correct because its AI-powered features, such as Microsoft Copilot in Outlook, can summarize long email threads and generate concise recaps directly within the mailbox. Microsoft Word (E) is correct because Copilot in Word can summarize lengthy documents, producing key points and overviews of the file's content. Excel (B) focuses on data analysis, formulas, and spreadsheet insights rather than email or document summarization, so it does not fit. OneNote (C) is a note-taking app and does not provide the specified email-thread and document summarization features. PowerPoint (D) is designed for creating and summarizing presentations, not email threads or general documents, so it is not one of the two correct answers.

Answer

Microsoft Excel

Answer

Microsoft OneNote

Answer

Microsoft PowerPoint

Question 15

During requirements gathering, an IT manager says the organization must track assets using columns such as owner, status, purchase date, and location. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Lists. Microsoft Lists is the best fit because it provides a structured, customizable data-tracking solution with columns for metadata like owner, status, purchase date, and location. Unlike simple task or form tools, Lists supports rich column types (e.g., choice, date, person), views, and integration with SharePoint, making it ideal for asset tracking.

Answer

Microsoft Forms

Answer

Microsoft Planner

Answer

Microsoft Purview Audit

Question 16

Which TWO Microsoft 365 services are primarily used for business process automation?

Accepted Answer

Power Automate. Power Automate (B) is correct because it is Microsoft's dedicated workflow engine for business process automation, letting you build event-driven flows that connect hundreds of connectors to automate approvals, notifications, data sync, and repetitive tasks. Power Apps (D) is correct because it provides low-code canvas and model-driven apps that digitize and automate business processes such as forms, approvals, and data entry, often triggered or extended by Power Automate flows. Power BI (A) is a business intelligence and reporting tool for visualizing data, not for automating processes. Power Virtual Agents (C) is for building conversational chatbots, which is a narrower automation use case rather than general business process automation. Microsoft Lists (E) is an information-tracking and list-management app, not a process automation service.

Answer

Power BI

Answer

Power Virtual Agents

Answer

Microsoft Lists

Question 17

A compliance-aware administrator is selecting the right Microsoft 365 capability to use Microsoft 365 and another public cloud provider for different workloads. Cloud concept or benefit best matches this requirement?

Accepted Answer

Multi-cloud. Multi-cloud is the correct answer because the requirement explicitly involves using Microsoft 365 alongside another public cloud provider for different workloads. Multi-cloud refers to the strategy of leveraging services from multiple cloud providers (e.g., Microsoft Azure and AWS) to avoid vendor lock-in, optimize costs, or meet compliance needs. This directly matches the scenario of using Microsoft 365 and another public cloud provider together.

Answer

Microsoft Planner

Answer

Sensitivity labels

Answer

Data Loss Prevention (DLP)

Question 18

An HR manager needs to collect anonymous feedback from employees about a new benefits policy. They want the responses to be automatically summarized into charts and graphs. Which Microsoft 365 app is best suited for this task?

Accepted Answer

Microsoft Forms. Microsoft Forms is the correct choice because it is specifically designed for creating surveys and quizzes, with built-in support for anonymous responses and automatic generation of charts and graphs from collected data. The HR manager can create a feedback form, enable anonymous submissions, and view real-time summaries with visualizations directly within Forms, without needing additional tools.

Answer

Microsoft Excel

Answer

Microsoft Sway

Answer

Microsoft Power BI

Question 19

A department asks for the Microsoft 365 service best suited for enterprise video publishing and town hall recordings. Which service should they use?

Accepted Answer

Microsoft Stream on SharePoint. Microsoft Stream on SharePoint is the correct service because it is designed for enterprise video publishing, including town hall recordings, live events, and on-demand video. It leverages SharePoint's storage and permissions model, allowing videos to be stored as files in document libraries with metadata, retention policies, and granular access controls, making it ideal for internal communications.

Answer

Microsoft Purview Compliance Manager

Answer

Microsoft Entra Privileged Identity Management

Answer

Microsoft Defender for Endpoint

Question 20

An organization wants to use AI to summarize long email threads and suggest replies in Outlook. Which Microsoft 365 feature provides this capability?

Accepted Answer

Microsoft Copilot for Microsoft 365. Microsoft Copilot for Microsoft 365 integrates AI directly into Outlook to summarize long email threads and generate suggested replies. It uses large language models and the Microsoft Graph to analyze conversation context, extract key points, and draft responses, all within the user's mailbox. This is the only Microsoft 365 feature designed specifically for these natural language processing tasks in Outlook.

Answer

Microsoft Editor

Answer

Microsoft Search

Answer

Microsoft Viva Insights