MS-900 Practice Test 48 — 15 Questions

Question 1

A sales team needs to manage leads, track customer interactions, and automate follow-up emails. They also want to collect customer feedback through surveys. Which two Microsoft 365 apps should they adopt for these requirements? (Choose two.)

Accepted Answer

Microsoft Dynamics 365 Sales. Microsoft Dynamics 365 Sales is a customer relationship management (CRM) application that provides lead management, customer interaction tracking, and automated follow-up email workflows. Microsoft Forms enables the creation and distribution of surveys to collect customer feedback, with responses automatically stored in Excel for analysis.

Answer

Microsoft Stream

Answer

Microsoft Planner

Question 2

A project team needs to collaborate on personal work files that follow a user across devices and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Accepted Answer

OneDrive for Business. OneDrive for Business is designed for personal work files that follow a user across devices, providing sync capabilities and per-user storage. It also supports real-time co-authoring of Office files (e.g., Word, Excel, PowerPoint) when files are stored in OneDrive and shared with collaborators, making it the primary solution for user-centric file collaboration.

Answer

Microsoft Purview eDiscovery case

Answer

Exchange anti-malware policy

Question 3

A team needs to create a shared online document and collaborate in real time with colleagues. They require built-in version history and the ability to access the document from any device. Which Microsoft 365 app should they use?

Accepted Answer

Microsoft Word Online. Microsoft Word Online is the correct choice because it is a browser-based version of Word that enables real-time co-authoring, automatic version history, and access from any device with an internet connection. Unlike the desktop app, it does not require installation and syncs changes instantly via OneDrive or SharePoint, meeting all stated requirements.

Answer

Microsoft Word (desktop)

Answer

Microsoft OneNote

Answer

Microsoft Teams

Question 4

A user reports receiving a phishing email in their Outlook inbox. The organization uses Microsoft Defender for Office 365. Which feature should the user use to report the email to the security team?

Accepted Answer

Use the Report Message add-in in Outlook. Option B is correct. The Report Message add-in allows users to report phishing emails directly to Microsoft and the organization. Option A is wrong because blocking the sender is a local action. Option C is wrong because Safe Links protects against malicious URLs, not reporting. Option D is wrong because the admin center is for administrators.

Answer

Block the sender in Outlook

Answer

Submit the email to the Microsoft 365 Defender portal

Answer

Enable Safe Links in Outlook

Question 5

A training manager needs to create a simple video that includes screen recordings, webcam overlay, and transitions to announce a new compliance policy. The manager wants to use a Microsoft 365 app that is designed for video creation and editing. Which Microsoft 365 app should the manager use?

Accepted Answer

Microsoft Clipchamp. Microsoft Clipchamp is the correct app because it is a dedicated video creation and editing tool included with Microsoft 365, specifically designed for tasks like combining screen recordings, webcam overlays, and transitions. Unlike other Microsoft 365 apps, Clipchamp provides a full timeline-based editor with built-in support for these features, making it ideal for producing a polished compliance policy announcement video.

Answer

Microsoft Stream

Answer

Microsoft Teams

Answer

Microsoft PowerPoint

Question 6

During a Microsoft 365 planning workshop, store personal work files in the cloud, sync them to a laptop, and share selected files. Microsoft 365 app or service is the best fit?

Accepted Answer

OneDrive for Business. OneDrive for Business is the correct answer because it provides cloud storage for personal work files, syncs them to a laptop via the OneDrive sync client (using the Windows or macOS sync engine), and allows granular sharing of selected files with internal or external users through shareable links with configurable permissions (e.g., view, edit, expiry). This directly matches the scenario's requirements for storing, syncing, and sharing personal work files.

Answer

Microsoft Purview Audit

Answer

Microsoft Planner

Answer

Microsoft Forms

Question 7

A sales team uses SharePoint Online to store contract templates. When a new contract is added to a specific library, a notification should be sent to a Microsoft Teams channel with a direct link to the document. Additionally, the contract owner must receive a custom approval request via email before the document is shared externally. Which Microsoft 365 services must be combined to achieve this?

Accepted Answer

Microsoft Power Automate and Microsoft Teams. Option A is correct because Microsoft Power Automate can trigger a flow when a new contract is added to a SharePoint Online library, sending a notification with a direct link to a Microsoft Teams channel. Additionally, Power Automate can initiate a custom approval request via email to the contract owner before external sharing is allowed. This combination directly addresses both requirements without needing additional services.

Answer

Microsoft Teams and Microsoft Power Apps

Answer

Microsoft Forms and Microsoft Teams

Answer

Microsoft Power BI and Microsoft Teams

Question 8

A sales team uses Microsoft Lists to track leads. They want to create a real-time dashboard that shows the number of leads by stage, the total deal value, and the win rate. The dashboard must update automatically when the list is changed. Which Microsoft 365 app should they use to build this dashboard?

Accepted Answer

Microsoft Power BI. Microsoft Power BI is the correct choice because it is designed to create real-time, interactive dashboards that can connect directly to Microsoft Lists via the Power BI service or Power BI Desktop. It supports automatic data refresh when the underlying list changes, enabling live tracking of leads by stage, total deal value, and win rate without manual intervention.

Answer

Microsoft Excel

Answer

Microsoft SharePoint

Answer

Microsoft Power Automate

Question 9

A company needs to meet GDPR compliance requirements for data subject requests. Which Microsoft Purview tool should they use to manage these requests?

Accepted Answer

Compliance Manager. Option C is correct. Microsoft Purview Compliance Manager helps manage compliance activities, including GDPR requests. Option A is wrong because Data Lifecycle Management focuses on retention. Option B is wrong because Audit logs record activities. Option D is wrong because eDiscovery is for legal discovery.

Answer

eDiscovery (Premium)

Answer

Audit (Premium)

Answer

Data Lifecycle Management

Question 10

An IT administrator needs to ensure that all company-issued Windows 11 devices are configured with the latest security policies and that applications are deployed automatically. Which Microsoft 365 service should they use?

Accepted Answer

Microsoft Intune. Microsoft Intune is the correct choice because it is a cloud-based endpoint management solution that provides mobile device management (MDM) and mobile application management (MAM). It allows IT administrators to enforce security policies (e.g., BitLocker, Windows Defender Firewall, compliance rules) and automate application deployment to Windows 11 devices without requiring on-premises infrastructure. Intune integrates with Microsoft Entra ID for identity-based conditional access but is the primary service for device configuration and app deployment.

Answer

Microsoft Microsoft Entra ID

Answer

Microsoft Defender for Endpoint

Answer

Microsoft 365 Apps for enterprise

Question 11

Which three of the following are Microsoft 365 apps and services that are primarily designed for productivity and collaboration? (Choose three.)

Accepted Answer

Microsoft Teams. Microsoft Teams, Exchange Online, and SharePoint Online are core Microsoft 365 workloads designed to enhance productivity and collaboration. Teams provides a unified communication platform with chat, meetings, and file sharing; Exchange Online delivers enterprise-grade email and calendaring; SharePoint Online enables document management, intranet portals, and team sites for collaborative content creation.

Answer

Microsoft Defender for Office 365

Answer

Microsoft Intune

Answer

Microsoft Azure Active Directory

Question 12

A department asks for the Microsoft 365 service best suited for forms-based surveys and quizzes. Which service should they use?

Accepted Answer

Microsoft Forms. Microsoft Forms is the correct service because it is specifically designed for creating forms-based surveys, quizzes, and polls. It provides real-time response tracking, automatic grading for quizzes, and seamless integration with Microsoft 365 apps like Excel and Teams, making it the ideal choice for the department's request.

Answer

Microsoft Entra Privileged Identity Management

Answer

Microsoft Purview Compliance Manager

Answer

Microsoft Defender for Endpoint

Question 13

A sales team needs to create a shared list of customer contact information with custom fields like company, email, phone, and deal stage. The list should be accessible from within Outlook and allow real-time updates by multiple users. Which Microsoft 365 app should they use?

Accepted Answer

Microsoft Lists. Microsoft Lists is the correct choice because it provides a customizable, shared list that supports custom columns (e.g., company, email, phone, deal stage) and real-time collaboration. It integrates directly with Outlook via the Lists app or by adding a list as a tab in Outlook, allowing the sales team to access and update the list without leaving their email client.

Answer

Microsoft To Do

Answer

Microsoft Planner

Answer

Microsoft Dynamics 365

Question 14

A healthcare organization is using Microsoft 365 and needs to ensure that patient data (protected health information) is not accidentally shared externally. They want to classify all documents containing medical terms and apply automatic encryption when shared outside the organization. Which two Microsoft Purview features should they combine? (Select TWO)

Accepted Answer

Sensitivity labels with auto-labeling based on trainable classifiers. Options A and C are correct: Sensitivity labels classify data, and auto-labeling with trainable classifiers can detect medical terms. DLP policies then enforce encryption on external sharing. Option B is incorrect because Communication Compliance is for inappropriate messages. Option D is incorrect because Insider Risk Management addresses internal risky behavior. Option E is incorrect because sensitivity labels alone do not enforce encryption; that requires DLP or label protection actions.

Answer

Insider Risk Management policies

Answer

Communication Compliance policies

Answer

Microsoft Entra ID Conditional Access policies

Question 15

A service owner is comparing Microsoft 365 capabilities and needs to use a lightweight Kanban-style task board with assignments and due dates inside Teams. Microsoft 365 app or service is the best fit?

Accepted Answer

Microsoft Planner. Microsoft Planner is the correct choice because it provides a lightweight Kanban-style task board that integrates directly into Microsoft Teams via the Planner tab. It supports task assignments, due dates, and progress tracking, making it ideal for a service owner needing a simple visual task management tool within Teams.

Answer

Microsoft Purview Audit

Answer

Microsoft Forms