MB-920 Timed Practice Test 2 — 10 Questions

Question 1

Which TWO of the following are valid reasons to use the 'Offline mode' in Dynamics 365 Commerce POS?

Accepted Answer

To continue processing sales when the internet connection is lost.. Options B and D are correct. B is correct because if the network connection is lost, POS can switch to offline mode to continue operations. D is correct because offline mode uses a local database to store transactions. Option A is wrong because offline mode does not provide real-time inventory; it uses cached data. Option C is wrong because offline mode does not improve speed; it may be slower. Option E is wrong because offline mode is not for testing.

Answer

To access real-time inventory data.

Answer

To improve transaction processing speed.

Answer

To test new POS features without affecting the production environment.

Question 2

A retail company is planning to expand its online presence and wants to use Dynamics 365 Commerce to build a new e-commerce site. They need to ensure that the site can handle high traffic during promotional events and that product catalog updates are reflected quickly. What should they consider?

Accepted Answer

Use a content delivery network (CDN) and optimize catalog synchronization.. Option C is correct because using a Content Delivery Network (CDN) caches static assets (images, scripts, CSS) at edge nodes, reducing load on the origin server during high-traffic promotional events. Optimizing catalog synchronization (e.g., using incremental syncs and the Commerce Data Exchange) ensures product updates are reflected quickly without full re-indexing, maintaining performance and data freshness.

Answer

Increase the size of the channel database.

Answer

Disable caching for product pages to ensure fresh data.

Answer

Limit the number of products in the catalog.

Question 3

A retail chain is implementing Dynamics 365 Commerce and wants to enforce that all stores use the same pricing structure. However, one store manager needs to offer a local discount to match a competitor. What is the best way to handle this?

Accepted Answer

Create a price adjustment for that specific store.. A price adjustment in Dynamics 365 Commerce allows you to apply a discount to a specific product for a specific store or channel without altering the global base price. This meets the requirement of maintaining a consistent pricing structure across all stores while enabling the local store manager to offer a targeted discount to match a competitor. Price adjustments are the standard mechanism for temporary or localized pricing changes in Commerce.

Answer

Have the store manager manually override the price at POS.

Answer

Change the base price for the product globally.

Answer

Create a new product assortment for that store.

Question 4

A company uses Dynamics 365 Human Resources. An HR administrator notices that when they process a termination for an employee, the system does not automatically calculate the final paycheck. The employee is paid monthly. What should the administrator do to ensure final pay is calculated?

Accepted Answer

Run the pay statement generation process.. In Dynamics 365 Human Resources, final pay is not automatically calculated during termination processing. The administrator must run the pay statement generation process to trigger the calculation of the final paycheck, which includes any remaining pay, deductions, and adjustments based on the termination date and pay schedule.

Answer

Create an ad hoc pay run for the employee.

Answer

Manually add a benefit deduction for the employee.

Answer

Submit an absence request to clear leave balances.

Question 5

A global company uses Dynamics 365 Finance and needs to comply with multiple tax regulations. They want to automatically apply the correct tax rate based on the customer's address. What should be configured?

Accepted Answer

Tax determination by address. To automatically apply the correct tax rate based on the customer's address in Dynamics 365 Finance, you configure 'Tax determination by address'. This feature uses the delivery address or primary address of the customer to determine the appropriate sales tax group and item sales tax group, enabling compliance with multiple tax regulations without manual intervention.

Answer

Tax exempt numbers

Answer

Tax reporting

Answer

Manual tax overrides

Question 6

The exhibit shows a configuration for a new legal entity in Dynamics 365 Finance. The chart of accounts is shared, but the fiscal calendar is set to 'Standard'. What is a potential issue?

Accepted Answer

The fiscal calendar must be the same across all entities using the shared chart of accounts. In Dynamics 365 Finance, when a chart of accounts is shared across multiple legal entities, the fiscal calendar must also be shared and consistent across those entities. The exhibit shows the fiscal calendar set to 'Standard' (which is a shared calendar), but if any other entity using the same shared chart of accounts has a different fiscal calendar, it will cause a configuration conflict. This is because the chart of accounts and fiscal calendar are tightly coupled in the ledger setup; mismatched calendars can lead to posting errors and period close inconsistencies.

Answer

The currency list must include all currencies used

Answer

The exchange rate type must be set to 'Daily'

Answer

The legal entity name must be unique

Question 7

A company uses Dynamics 365 Finance and has multiple legal entities. They want to share a chart of accounts across all entities while allowing different fiscal calendars. What configuration should be used?

Accepted Answer

Shared chart of accounts with entity-specific fiscal calendars. D is correct because Dynamics 365 Finance allows a shared chart of accounts across legal entities while enabling entity-specific fiscal calendars. This configuration meets the requirement of maintaining a unified account structure for reporting and consolidation, while respecting local regulatory or business needs for different fiscal year periods.

Answer

Single fiscal calendar for all entities

Answer

Separate chart of accounts per entity

Answer

Consolidations with elimination

Question 8

Which THREE capabilities are provided by Dynamics 365 Supply Chain Management's Warehouse Management module? (Select exactly three.)

Accepted Answer

Mobile device support. Option A is correct because the Warehouse Management module in Dynamics 365 Supply Chain Management includes native mobile device support through the Warehouse Management mobile app. This app enables warehouse workers to perform tasks like receiving, picking, and inventory movements directly from handheld devices, integrating with the system in real time.

Answer

Route planning

Answer

Product variant management

Question 9

You are a Dynamics 365 administrator for a manufacturing company that uses Dynamics 365 Finance and Supply Chain Management. The company has recently deployed Copilot for Dynamics 365. The accounts payable manager reports that when they ask Copilot to 'Show all overdue invoices', the system returns an error message saying 'I'm sorry, but I can't provide that information.' Other Copilot functions, such as generating financial reports and analyzing variances, work correctly. The manager has the correct security roles and permissions to view overdue invoices through the standard user interface. What is the most likely reason for this behavior?

Accepted Answer

The user does not have a Copilot license assigned.. Option D is correct because Copilot requires an additional Copilot license per user, even if the user already has a Dynamics 365 license and proper security roles. The error indicates that the user's license does not include Copilot. Option A is incorrect because the user can access overdue invoices via the UI, so the security role is fine. Option B is incorrect because the Copilot service is working for other functions. Option C is incorrect because the Copilot module is not separately disabled; it's a per-user license.

Answer

The Copilot service is temporarily unavailable.

Answer

The user's security role does not include the 'View overdue invoices' privilege.

Answer

The Copilot for Finance module is disabled in the system parameters.

Question 10

A project manager in Dynamics 365 Project Operations wants to use Copilot to quickly identify which projects are at risk of exceeding their budget. What should the project manager do?

Accepted Answer

Ask Copilot in natural language: "Which projects are over budget?". Copilot in Dynamics 365 Project Operations uses natural language processing to interpret user queries and surface relevant data directly from the system. By asking 'Which projects are over budget?' in natural language, the project manager can instantly get a list of at-risk projects without needing to configure alerts, build reports, or consult external teams. This leverages Copilot's ability to query project financial data in real time.

Answer

Set up automated alerts when a project exceeds 80% of its budget

Answer

Consult with the finance team to get a list of projects over budget

Answer

Create a custom Power BI report to monitor budget consumption