MB-920 Describe the core capabilities of the finance and operations apps — 50 Questions

Question 1

A company wants to use AI capabilities to automatically categorize thousands of vendor invoices. Which Dynamics 365 Finance feature should be used?

Accepted Answer

Invoice automation using AI Builder. Invoice automation using AI Builder integrates with Accounts payable invoice automation to use AI for categorizing and processing invoices. Option A, Budget planning, is used for budgeting and not invoice categorization. Option B, Electronic reporting, is for generating and managing electronic documents, not for invoice automation. Option C, Fixed assets, handles asset management and depreciation, not invoice processing.

Answer

Budget planning

Answer

Electronic reporting

Answer

Fixed assets

Question 2

A company uses Dynamics 365 Finance to manage its financial operations. They need to automate the process of posting vendor invoices that are received via email. Which feature should they configure?

Accepted Answer

Vendor invoice automation. The Vendor invoice automation feature in Dynamics 365 Finance allows automated processing of vendor invoices from email attachments. Option B is wrong because Electronic reporting is for configuring electronic documents, not invoice automation. Option C is wrong because Data management is for data import/export, not invoice processing. Option D is wrong because Workflow is for approval processes, not automated posting.

Answer

Electronic reporting

Answer

Data management

Answer

Workflow

Question 3

A company uses Dynamics 365 Finance to manage its general ledger. They need to create a financial report that shows actual vs budget amounts for each department. Which tool should they use?

Accepted Answer

Financial reporting module. Financial reporting in Dynamics 365 Finance allows creating custom reports with budget comparisons. Option D is correct. Option A (Financial dimension sets) is a configuration for defining dimensions, not a reporting tool. Option B (Power BI content packs for Finance) is for analytics, but Financial reporting is more appropriate. Option C (Export to Excel and create a pivot table) is a manual workaround that requires moving data to Excel, rather than a built-in reporting tool.

Answer

Financial dimension sets

Answer

Power BI content packs for Finance

Answer

Export to Excel and create a pivot table

Question 4

You are importing sales orders into Dynamics 365 Finance and Operations using Data Management. The exhibit shows the structure of the import file. Which field is required for the sales order header but missing?

Accepted Answer

OrderType. In Dynamics 365 Finance and Operations, the SalesOrderType field is mandatory for the sales order header when importing via Data Management because it determines whether the order is a journal or a standard order. Without this field, the system cannot process the header record, as it defaults to a specific type required for validation and downstream integration.

Answer

LineTotal

Answer

SalesOrderNumber

Answer

DeliveryAddress

Question 5

A distribution company uses Dynamics 365 Supply Chain Management. They need to automatically allocate inventory to sales orders based on customer priority. What feature should they configure?

Accepted Answer

ATP (Available to Promise). Available to Promise (ATP) in Dynamics 365 Supply Chain Management calculates the quantity of inventory that can be promised to new orders based on existing demand, supply, and lead times. By setting customer priority codes and using allocation methods, the system can automatically allocate ATP quantities to higher-priority customers first, ensuring inventory is allocated according to business rules.

Answer

Picking list

Answer

Inventory reservation hierarchy

Answer

Batch balancing

Question 6

An administrator runs a PowerShell script to list data entities in a Dynamics 365 Finance and Operations environment. The script returns no results. What is the most likely reason?

Accepted Answer

The filter criteria specified for the entity type does not match any existing data entities.. The script likely uses a filter to specify a particular data entity type. If the specified entity type does not match any existing data entities in the environment, the cmdlet returns no results. This is the most likely reason because the script explicitly targets a specific entity type that may not be present, while the environment itself is functional and the user has appropriate permissions.

Answer

The data entity type does not exist in the environment.

Answer

The user does not have permissions to access the Data management workspace.

Answer

The Get-D365DataEntity cmdlet is not installed in the PowerShell module.

Question 7

You review the batch job configuration for inventory closing. What is the expected outcome of this job?

Accepted Answer

Run inventory closing and update costs. The batch job runs inventory closing daily at 23:00, updating costs. Option A is wrong because recalculating inventory quantities is a separate process, not the purpose of inventory closing. Option B is wrong because posting to the general ledger is a separate step that occurs after closing. Option D is wrong because revaluation is a different process from inventory closing.

Answer

Recalculate inventory quantities

Answer

Post inventory transactions to the general ledger

Answer

Revalue inventory items

Question 8

You are analyzing inventory transactions. What does the SQL query return?

SELECT ItemID, SUM(Quantity) AS TotalSold FROM Transactions WHERE OrderDate BETWEEN '2025-01-01' AND '2025-03-31' GROUP BY ItemID HAVING SUM(Quantity) > 1000;

Accepted Answer

Items with total sold quantity greater than 1000 in the first quarter of 2025. The question does not include an explicit SQL query, making it unanswerable as presented. However, the intended correct answer is option A, which describes a typical result of a query using a WHERE clause to filter Q1 2025 transactions and a HAVING clause to aggregate total sold quantity per item, returning only those with SUM > 1000. Without the query, this cannot be confirmed, but based on the answer key, option A is marked correct.

Answer

Items with the lowest sales quantity in the first quarter

Answer

All items sold in the first quarter of 2025

Answer

The total quantity sold for each item in the first quarter

Question 9

A company uses Dynamics 365 Finance. The finance team needs to ensure that purchase invoices are automatically matched to purchase orders and product receipts before payment is processed. Which feature should be configured?

Accepted Answer

Accounts payable invoice matching. Accounts payable invoice matching (option D) is the correct feature because it automatically compares purchase invoice details (quantities, prices, charges) against the corresponding purchase order and product receipt. This three-way matching ensures that payment is only processed when the invoice matches the order and receipt, preventing overpayment and discrepancies.

Answer

Fixed asset management

Answer

Workflow approval

Answer

Vendor collaboration portal

Question 10

A manufacturing company uses Dynamics 365 Supply Chain Management. The production manager reports that the system is not automatically reserving raw materials when a production order is released. What is the most likely cause?

Accepted Answer

The reservation hierarchy is not configured for production. The reservation hierarchy in Dynamics 365 Supply Chain Management determines whether raw materials are automatically reserved when a production order is released. If the hierarchy is not configured for production (e.g., set to 'None' or only for sales orders), the system will not perform automatic reservation, leaving materials unreserved. This is a common setup issue that directly controls the reservation behavior at order release.

Answer

The default order settings for the item are incorrect

Answer

The bom version is not approved

Answer

The explosion date on the production order is set to a future date

Question 11

A company uses Dynamics 365 Finance. The CFO wants to view financial data in real-time using dashboards. Which tool should be used to create these dashboards?

Accepted Answer

Power BI. Power BI is the correct tool because it provides real-time, interactive dashboards that can be embedded directly into Dynamics 365 Finance, allowing the CFO to visualize financial data with live updates. Unlike static reporting tools, Power BI connects to the finance data sources via OData or DirectQuery, enabling dynamic filtering and drill-down without requiring manual data refresh.

Answer

Microsoft Excel

Answer

SQL Server Reporting Services (SSRS)

Answer

Power Apps

Question 12

A retail company uses Dynamics 365 Commerce. The store manager notices that inventory levels are not updated in real-time after a point-of-sale (POS) transaction. What should be checked first?

Accepted Answer

The POS functionality profile setting for inventory processing. The POS functionality profile setting for inventory processing controls how inventory updates are handled at the register. If this setting is not configured to process inventory in real-time, the system will defer updates to a batch job, causing the observed delay. This is the first place to check because it directly governs the behavior of inventory updates during POS transactions.

Answer

The default inventory location for the store

Answer

The assortment configuration for the store

Answer

The Commerce Data Exchange (CDX) job schedule

Question 13

A company uses Dynamics 365 Project Operations. The project manager needs to track actual hours worked against budgeted hours for a fixed-price project. Which module should be used?

Accepted Answer

Project management. In Dynamics 365 Project Operations, the Project management module (specifically the Project Planning and Tracking area) is the correct place to monitor actual hours worked against budgeted hours for a fixed-price project. This module provides the project manager with a view of planned vs. actual effort, allowing them to track progress and ensure the project stays within the fixed budget.

Answer

Resource management

Answer

Expense management

Answer

Time and attendance

Question 14

A company uses Dynamics 365 Human Resources. The HR manager wants to automate the process of sending onboarding tasks to new hires. Which feature should be used?

Accepted Answer

Checklists. Checklists in Dynamics 365 Human Resources allow HR managers to define a series of onboarding tasks (e.g., IT setup, benefits enrollment) that are automatically assigned to new hires upon hire date or status change. This feature directly supports automating the onboarding process without requiring custom development.

Answer

Workflow

Answer

Performance journals

Answer

Personnel actions

Question 15

A company uses Dynamics 365 Finance. The controller wants to enforce that all purchase requisitions over $10,000 require CFO approval. Which configuration should be used?

Accepted Answer

Purchase requisition workflow. A purchase requisition workflow is the correct configuration because it allows the controller to define a conditional approval step that triggers CFO approval when the requisition total exceeds $10,000. Workflows in Dynamics 365 Finance are designed to route documents through approval processes based on configurable conditions, such as monetary thresholds. This directly meets the requirement without altering budget control or audit policies.

Answer

Budget control configuration

Answer

Audit policy rule

Answer

Configuration key

Question 16

A company uses Dynamics 365 Supply Chain Management. The warehouse manager wants to enable wave processing to automatically create work for outbound orders. Which setup is required?

Accepted Answer

Warehouse management parameters with wave processing enabled. Wave processing in Dynamics 365 Supply Chain Management automates the creation of picking work for outbound orders. To enable this, the warehouse management parameters must have wave processing turned on, which allows the system to automatically generate and process waves when outbound orders are released to the warehouse. Without this setting, waves must be created and processed manually, defeating the automation goal.

Answer

Inventory status for the items

Answer

Location directives for picking

Answer

Reservation hierarchy for the item

Question 17

A company uses Dynamics 365 Supply Chain Management. Which TWO configurations are required to enable the Warehouse Management module?

Accepted Answer

Assign a warehouse management item to each item. Each item that will be used in warehouse management processes must be assigned a 'warehouse management item' flag in the item model group. This flag enables the item to participate in advanced warehouse processes such as wave execution, location directives, and mobile device transactions. Option C is correct because the warehouse record itself must have the 'Use warehouse management processes' option enabled to activate the module for that specific warehouse.

Answer

Set up financial dimensions for inventory

Answer

Configure the advanced warehouse management parameter

Answer

Enable the Warehouse Management feature in Feature Management

Question 18

A company uses Dynamics 365 Finance. The accounting team needs to create a financial report that shows actual vs. budgeted expenses by department. Which THREE components must be configured?

Accepted Answer

Financial dimension sets. Financial dimension sets (A) are required because they define the combination of dimensions (e.g., Department, Cost Center) used to segment actual and budget data in reports. Main accounts (B) are the core accounts from the chart of accounts that capture the expense values. A budget model (C) is necessary because it holds the budget amounts for each account and dimension combination, enabling the actual vs. budget comparison.

Answer

Chart of accounts

Answer

Fixed asset group

Question 19

A company uses Dynamics 365 Commerce. Which TWO features are available to enhance the customer shopping experience online?

Accepted Answer

Product recommendations powered by AI. Dynamics 365 Commerce includes AI-powered product recommendations that analyze customer behavior, purchase history, and browsing patterns to suggest relevant items, directly enhancing the online shopping experience. Option B is correct because the customer loyalty program feature allows retailers to create and manage loyalty schemes, points, and rewards, which increases customer engagement and repeat purchases online.

Answer

Purchase order management

Answer

Inventory counting

Answer

Vendor invoice processing

Question 20

Refer to the exhibit. A budget transfer is being submitted in Dynamics 365 Finance. Based on the JSON, which dimension combination is used for the budget transfer?

Accepted Answer

Department 100 and Cost center CC001. The JSON in the exhibit shows a budget transfer with dimensions: Department = '100' and CostCenter = 'CC001'. Therefore, the dimension combination used is Department 100 and Cost Center CC001, which corresponds to Option C. Option A incorrectly includes Location LOC01, Option B only includes Department, and Option D includes Project P001, none of which match the JSON data.

Answer

Department 100, CostCenter CC001, and Location LOC01

Answer

Department 100 only

Answer

Department 100 and Project P001