SSCP Security Operations and Administration — 15 Questions

Question 1

A security analyst notices an alert indicating that a user's workstation has been connected to an unauthorized external device. Which physical security control would best help prevent such incidents?

Accepted Answer

Clean desk policy. A clean desk policy is a physical security control that requires employees to clear their workstations of sensitive documents, removable media, and devices at the end of each work session. By mandating that external devices like USB drives or peripherals be stored securely, it directly reduces the risk of unauthorized devices being connected to workstations. This policy complements technical controls like device control policies (e.g., Windows Group Policy for USB restrictions) by addressing the human factor.

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Biometric readers on workstations

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Mantrap at building entrance

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CCTV monitoring

Question 2

Which of the following is the primary purpose of a configuration management database (CMDB)?

Accepted Answer

To provide a centralized repository of configuration items and their relationships. A configuration management database (CMDB) is a centralized repository that stores information about configuration items (CIs) and their relationships. Its primary purpose is to provide a single source of truth for managing IT assets, dependencies, and their interconnections, which is foundational for change management, incident management, and impact analysis.

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To track changes to network devices in real time

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To automate the deployment of patches

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To store backup copies of configuration files

Question 3

A security administrator is implementing physical security for a data center. Which THREE of the following controls should be included to provide layered security?

Accepted Answer

Mantrap at the main entrance. A mantrap is a physical security control that uses a small room with two interlocking doors to prevent tailgating and unauthorized entry. It ensures that only one authenticated person can pass through at a time, providing a critical layer of defense at the main entrance of a data center.

Answer

Screen locks on all workstations

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Clean desk policy for employees

Question 4

Which TWO of the following are valid reasons to deny a change request during the CAB approval process?

Accepted Answer

The change request lacks a rollback plan. A change request must include a rollback plan to ensure that if the change fails or causes unexpected issues, the system can be safely restored to its previous state. Without a documented rollback procedure, the change introduces unacceptable operational risk, making it a valid reason for the CAB to deny approval.

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The change is outside the approved budget

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The change has a low priority

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The change was requested by a junior staff member

Question 5

A security administrator is implementing a policy that requires all employees to use a password manager and enable multi-factor authentication. This policy is BEST described as a:

Accepted Answer

Password policy. The policy requires all employees to use a password manager and enable multi-factor authentication, which directly governs the creation, storage, and authentication strength of user credentials. This is the core function of a password policy, as defined in security frameworks like NIST SP 800-53 (IA-5) and ISO 27001 (A.9.2.1). It specifically addresses password complexity, rotation, and MFA enforcement, not data classification or access methods.

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Data handling policy

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Social media policy

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Remote access policy

Question 6

Which of the following physical security controls is designed to prevent tailgating by requiring two doors to be interlocked?

Accepted Answer

Mantrap. A mantrap is a physical security control consisting of two interlocking doors that create a small vestibule. Only one door can be opened at a time, preventing an unauthorized person from following an authorized person through a single entry point (tailgating). This design forces each individual to be authenticated before the second door unlocks, ensuring only one person passes per authentication event.

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Security guard

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Biometric reader

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CCTV

Question 7

Which of the following is the BEST definition of Recovery Point Objective (RPO)?

Accepted Answer

The maximum acceptable data loss in terms of time. Recovery Point Objective (RPO) defines the maximum acceptable amount of data loss measured in time, indicating how far back in time the data must be restored to resume operations after a disaster. It directly drives backup frequency and replication intervals, such as setting a 15-minute RPO requiring transaction log backups every 15 minutes in SQL Server or continuous data replication in a SAN environment.

Answer

The cost of data recovery

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The time it takes to recover data after a disaster

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The number of backup copies stored

Question 8

A security administrator is reviewing log files and notices that a user logged in at 3:00 AM from an IP address in a foreign country. The user's manager confirms the user is not authorized for remote access. Which type of policy has likely been violated?

Accepted Answer

Remote access policy. The scenario describes a user logging in from an unauthorized location (foreign country) at an unusual time (3:00 AM) without remote access authorization. This directly violates the remote access policy, which defines who can connect remotely, from where, and under what conditions. The policy typically specifies allowed authentication methods (e.g., VPN with multi-factor authentication), permitted IP ranges, and time-of-day restrictions to prevent unauthorized external connections.

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Data handling policy

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Password policy

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Acceptable use policy (AUP)

Question 9

After a patch is deployed to a critical server, the system becomes unstable. The change management plan includes a rollback procedure. What should be done FIRST?

Accepted Answer

Execute the rollback procedure. When a patch deployment causes system instability, the immediate priority is to restore service stability by executing the pre-approved rollback procedure. The change management plan already includes this procedure, so no new approvals are needed; acting quickly minimizes downtime and risk.

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Create a new change request for the rollback

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Conduct a post-implementation review

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Notify the Change Advisory Board

Question 10

Which TWO controls are examples of physical security controls that can help prevent unauthorized access to a data center? (Select TWO.)

Accepted Answer

Biometric readers. Biometric readers are a physical security control that authenticates individuals based on unique biological traits (e.g., fingerprints, iris patterns). They prevent unauthorized access by ensuring only enrolled personnel can enter the data center, directly controlling physical entry points.

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Encryption of data at rest

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Firewalls

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Intrusion detection system (IDS)

Question 11

A company wants to ensure that employees understand the proper use of corporate email and internet. Which policy should they implement?

Accepted Answer

Acceptable Use Policy. An Acceptable Use Policy (AUP) defines the rules and guidelines for using corporate IT resources, including email and internet. It specifies permitted and prohibited activities, such as personal browsing, sending sensitive data, or accessing inappropriate content, ensuring employees understand their responsibilities. This policy directly addresses the company's goal of educating employees on proper usage, unlike other policies that focus on data classification, remote connectivity, or authentication.

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Data Handling Policy

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Remote Access Policy

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Password Policy

Question 12

During a security audit, it is found that several employees have written their passwords on sticky notes attached to their monitors. Which policy is being violated?

Accepted Answer

Clean Desk Policy. A clean desk policy requires that sensitive information, including passwords, be secured and not left visible.

Answer

Social Media Policy

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Data Handling Policy

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Password Policy

Question 13

A security awareness training program is being developed. Which topic is most important to include to reduce the risk of credential theft?

Accepted Answer

Recognizing phishing attempts. Phishing is the primary vector for credential theft, as attackers use deceptive emails or messages to trick users into revealing usernames and passwords. Training users to recognize phishing attempts—such as spoofed sender addresses, suspicious URLs, and urgent language—directly mitigates this risk by preventing credential disclosure at the point of attack. Unlike other topics, phishing awareness specifically targets the social engineering techniques most commonly used to steal credentials.

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Proper use of social media

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Physical security procedures

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Data backup procedures

Question 14

A security metric shows that patch compliance is at 85%. The goal is 95%. Which action should be taken first?

Accepted Answer

Prioritize patching based on vulnerability criticality. To improve patch compliance, prioritize patching based on vulnerability criticality to address highest risk first.

Answer

Increase the frequency of vulnerability scans

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Disable automatic updates to prevent issues

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Exclude non-critical systems from patching

Question 15

A change request to update a critical database server has been approved by the Change Advisory Board (CAB). During testing, a major compatibility issue is discovered. What is the best course of action?

Accepted Answer

Report the issue to the CAB and request a revised change. The change should be halted and the CAB reconvened to reassess the change given the new information.

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Reject the change request and close it permanently

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Implement the change but have a rollback plan ready

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Proceed with the change and resolve the issue after implementation