220-1101 Practice Test 8 — 10 Questions

Question 1

A user reports that their laptop is connected to the office Wi-Fi and can browse the internet, but cannot access any shared folders on the network. Other laptops on the same Wi-Fi can access the shares without issue. The laptop received a valid IP address from DHCP. Which of the following should the technician check FIRST?

Choose an answer to begin — your selection is scored in the full session.

Accepted Answer

The network profile is set to Public. The network profile being set to Public applies Windows Firewall rules that block file and printer sharing (SMB traffic on ports 445, 139) by default. Since the user can browse the internet but cannot access shared folders, and other laptops work fine, the most likely cause is that the laptop's network profile is Public, which disables network discovery and file sharing. Changing it to Private or Domain profile resolves the issue without affecting internet connectivity.

Answer

The DNS server configuration

Answer

A faulty wireless network adapter

Answer

Duplicate IP address on the network

Question 2

A user reports that their desktop computer can connect to the local network and access shared folders, but cannot browse the internet. Other computers on the same network work fine. The technician checks the IP configuration and sees the computer has a valid IP address of 192.168.1.100 with a default gateway of 192.168.1.1. The computer can successfully ping 192.168.1.1 and 8.8.8.8, but cannot ping 'google.com'. Which of the following should the technician check FIRST?

Accepted Answer

Verify that the DNS server address is configured correctly on the workstation.. The computer can ping 8.8.8.8 (a public IP address) but cannot ping 'google.com' (a domain name). This indicates that IP connectivity to the internet is working, but name resolution is failing. The most likely cause is a misconfigured or unreachable DNS server. The technician should first verify the DNS server address in the workstation's IP configuration, as this is the quickest and most direct step to resolve the symptom.

Answer

Check the proxy settings in the web browser.

Answer

Replace the network cable connecting the computer to the wall jack.

Answer

Disable the Windows Firewall on the computer.

Question 3

A user reports that their desktop computer can ping other workstations on the local network and can connect to the internet by IP address (e.g., pinging 8.8.8.8 works), but cannot browse any websites using domain names. The network settings show the workstation obtains an IP address automatically via DHCP. The technician checks the DHCP server and confirms it is providing a valid DNS server address. Which of the following is the MOST likely cause?

Accepted Answer

The DNS server address is not being applied correctly. The user can ping by IP address (e.g., 8.8.8.8) and reach local hosts, confirming Layer 3 connectivity and a correct default gateway. The inability to resolve domain names while the DHCP server is configured to provide a valid DNS server address points to the client not receiving or applying that DNS server address correctly. This is a classic symptom of a DNS resolution failure where the workstation's DNS client configuration is missing or incorrect, often due to a stale DHCP lease, a misconfigured DHCP scope option, or a local DNS cache issue.

Answer

The default gateway address is incorrect

Answer

The network cable is faulty

Answer

The web browser is corrupted

Question 4

A company hosts a critical web application on a virtual machine (VM) in a public cloud. The application experiences sudden, unpredictable traffic spikes that require additional CPU and memory resources for a few hours at a time. The cloud provider automatically provisions and releases these resources based on real-time demand, without any manual intervention from the IT team. Which essential characteristic of cloud computing does this scenario BEST describe?

Accepted Answer

Elasticity. The scenario describes elasticity, which is the ability of a cloud system to automatically scale resources (CPU, memory) up or down in real-time based on demand, without manual intervention. This is a core characteristic of cloud computing, distinct from high availability or fault tolerance, as it focuses on dynamic resource provisioning to match workload spikes.

Answer

High availability

Answer

Load balancing

Answer

Fault tolerance

Question 5

A technician is adding a wireless access point (AP) in an outbuilding connected via Ethernet to the main office network (192.168.1.0/24). After configuring the AP with a static IP of 192.168.1.250, clients can connect to Wi-Fi but cannot access the internet. The main office devices have no issues. What is the most likely cause?

Accepted Answer

The new AP has its DHCP server enabled. The most likely cause is that the new AP has its DHCP server enabled. When the AP assigns IP addresses to clients via its own DHCP, those clients receive an IP address from a different subnet or scope than the main office network (192.168.1.0/24). This prevents them from reaching the default gateway (e.g., 192.168.1.1) and thus the internet, while the AP itself remains reachable on its static IP. Disabling the AP's DHCP server and allowing clients to obtain addresses from the main network's DHCP server resolves the issue.

Answer

The SSID on the new AP differs from the main network's SSID

Answer

The Ethernet cable connecting the AP is a crossover cable

Answer

The switch feeding the AP is not configured for VLAN 1

Question 6

A technician is troubleshooting a server with a RAID 5 array consisting of three hard drives. The server logs show a failed drive, and the array status is 'Degraded'. The technician replaces the failed drive with a new drive of the same model and capacity. After the rebuild process completes, the array status remains 'Degraded'. The server's OS does not show any new disk errors. Which of the following should the technician check NEXT?

Accepted Answer

Check the RAID controller's cache battery status. After a RAID 5 rebuild completes but the array remains 'Degraded', the most likely cause is that the RAID controller's write-back cache could not be flushed to the new drive. A failed or missing cache battery forces the controller to operate in write-through mode, which can prevent the array from returning to a healthy state even after a successful rebuild. Checking the cache battery status is the correct next step because it directly affects the controller's ability to commit cached writes and finalize the array status.

Answer

Check the S.M.A.R.T. status of the remaining original drives

Answer

Check the firmware version of the new hard drive

Answer

Check the SAS cable connecting the drives

Question 7

A technician is troubleshooting a desktop computer that does not power on. The motherboard's power LED is lit. When the power button is pressed, no fans spin and no beeps occur. The technician uses a multimeter to test the power supply. The purple wire (+5VSB) reads 5.1V. The green wire (PS_ON) reads 0V when the power button is pressed. However, all other pins on the main power connector show 0V. Which of the following is the most likely cause?

Accepted Answer

The power supply unit is faulty.. The +5VSB (purple wire) reading of 5.1V confirms the standby power rail is working, and the PS_ON (green wire) dropping to 0V when the power button is pressed indicates the motherboard is correctly asserting the power-on signal. However, all other pins showing 0V means the power supply is not turning on its main outputs (+12V, +5V, +3.3V). This is a classic symptom of a faulty power supply unit (PSU) that fails to energize the main rails despite receiving a valid PS_ON signal.

Answer

The motherboard is faulty.

Answer

The power button is defective.

Answer

The CPU is not seated properly.

Question 8

A systems administrator needs to run multiple virtual machines on a single physical server for a high-performance computing environment. The administrator requires the lowest possible overhead and direct access to hardware resources. Which of the following should be installed on the server?

Accepted Answer

Type 1 hypervisor. A Type 1 hypervisor (bare-metal hypervisor) runs directly on the physical hardware without a host operating system, providing the lowest possible overhead and direct access to hardware resources such as CPU, memory, and I/O. This makes it ideal for high-performance computing (HPC) environments where minimal latency and maximum resource efficiency are critical.

Answer

Type 2 hypervisor

Answer

Cloud computing software

Answer

Server operating system

Question 9

A network technician is troubleshooting inter-VLAN routing. Clients on VLAN 10 (192.168.10.0/24) cannot communicate with servers on VLAN 20 (192.168.20.0/24). The router has subinterfaces for both VLANs and is connected to a layer 2 switch. The switch port connecting to the router is configured as an access port in VLAN 10. An ACL on the router is configured to permit all traffic between the VLANs. Which of the following is the MOST likely cause of the issue?

Accepted Answer

The switch port is not configured as a trunk. The switch port connecting to the router is configured as an access port in VLAN 10, which means it can only carry traffic for VLAN 10. For inter-VLAN routing, the router's subinterfaces need to receive frames tagged with their respective VLAN IDs. A trunk port (802.1Q) must be used on the switch side to allow both VLAN 10 and VLAN 20 traffic to reach the router. Without a trunk, frames from VLAN 20 are dropped at the switch port, preventing communication.

Answer

The ACL on the router is misconfigured

Answer

The default gateway on the servers is set incorrectly

Answer

VLAN 20 is not defined on the switch

Question 10

A technician is upgrading a desktop computer with a new graphics card that requires a 6-pin PCIe power connector. The existing power supply has sufficient wattage but does not have any PCIe power cables. Which of the following should the technician do to BEST resolve this issue?

Accepted Answer

Replace the power supply with one that has PCIe power cables. The existing power supply lacks PCIe power cables, and using adapters (Molex or SATA) can overload the power supply's 12V rail or cause instability due to inadequate current delivery. Replacing the power supply with one that has native PCIe connectors ensures proper power delivery and safety, as PCIe connectors are rated for up to 75W per 6-pin cable, while adapters may not handle sustained loads reliably.

Answer

Use a Molex-to-PCIe power adapter

Answer

Use a SATA-to-PCIe power adapter

Answer

Leave the PCIe power connector unplugged and install the card