220-1101 Cheat Sheet

220-1101 Exam Blueprint — At a Glance

#	Domain	Weight	Questions	Practice
1.0	Mobile Devices Mobile devices questions test connection types (cellular, Wi-Fi, Bluetooth, NFC), synchronisation, common symptoms and mobile OS management basics.	—	203	Practice →
2.0	Networking Networking questions on this certification test your ability to deploy and manage networking concepts in scenario-based situations.	—	204	Practice →
3.0	Hardware Hardware questions on this certification test your ability to deploy and manage hardware concepts in scenario-based situations.	—	204	Practice →
4.0	Virtualization and Cloud Computing Virtualization and Cloud Computing questions on this certification test your ability to deploy and manage virtualization and cloud computing concepts in scenario-based situations.	—	205	Practice →
5.0	Hardware and Network Troubleshooting Hardware troubleshooting questions test whether you can diagnose component failures, interpret symptoms and select the correct replacement or repair procedure.	—	204	Practice →

Domain Quick Reference

1.0Mobile Devices

Mobile devices questions test connection types (cellular, Wi-Fi, Bluetooth, NFC), synchronisation, common symptoms and mobile OS management basics.

Key concepts

✓Connection types: cellular (4G/5G), Wi-Fi, Bluetooth, NFC, USB, hotspot.
✓Mobile OS management: MDM, MAM, corporate vs personal data separation.
✓Common symptoms: battery drain, overheating, connectivity, slow performance.
✓Synchronisation methods and data backup for iOS and Android.

Watch out for

⚠NFC requires very close proximity (a few centimetres) to function.
⚠Airplane mode disables cellular, Wi-Fi AND Bluetooth by default.
⚠MDM manages the whole device; MAM manages only the corporate apps.
⚠A factory reset solves software issues but wipes all user data.

2.0Networking

Networking questions on this certification test your ability to deploy and manage networking concepts in scenario-based situations.

Key concepts

✓Core Networking concepts and how they apply in real-world cloud scenarios.
✓How to deploy networking correctly and verify the outcome.
✓Troubleshooting networking issues by interpreting error output and system state.
✓Cloud best practices and Networking design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

3.0Hardware

Hardware questions on this certification test your ability to deploy and manage hardware concepts in scenario-based situations.

Key concepts

✓Core Hardware concepts and how they apply in real-world cloud scenarios.
✓How to deploy hardware correctly and verify the outcome.
✓Troubleshooting hardware issues by interpreting error output and system state.
✓Cloud best practices and Hardware design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

4.0Virtualization and Cloud Computing

Virtualization and Cloud Computing questions on this certification test your ability to deploy and manage virtualization and cloud computing concepts in scenario-based situations.

Key concepts

✓Core Virtualization and Cloud Computing concepts and how they apply in real-world cloud scenarios.
✓How to deploy virtualization and cloud computing correctly and verify the outcome.
✓Troubleshooting virtualization and cloud computing issues by interpreting error output and system state.
✓Cloud best practices and Virtualization and Cloud Computing design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

5.0Hardware and Network Troubleshooting

Hardware troubleshooting questions test whether you can diagnose component failures, interpret symptoms and select the correct replacement or repair procedure.

Key concepts

✓Diagnosing POST errors, boot failures and power supply symptoms.
✓Identifying failed storage, RAM or GPU components from observed symptoms.
✓Safe component handling: ESD precautions and proper tool use.
✓Printer troubleshooting: paper jams, print quality, connectivity.

Watch out for

⚠A POST beep code indicates a hardware failure before the OS loads.
⚠No display does not always mean a bad monitor — check GPU and cable first.
⚠SMART errors indicate storage health issues, not OS corruption.
⚠Capacitor bulge is a definitive sign of a failing motherboard or PSU.

Exam Day Reminders

→Read every question stem fully — look for qualifiers like 'MOST likely,' 'BEST,' or 'EXCEPT.'
→Flag uncertain questions and come back — don't waste time on one question.
→Eliminate obviously wrong options first, then choose between remaining ones.
→Trust your first instinct unless you have a specific reason to change.
→For 220-1101, scenarios typically have one clearly best answer — look for the option that matches the specific constraints in the question.

Domain

Weight

Questions

Practice

1.0

Mobile Devices

Mobile devices questions test connection types (cellular, Wi-Fi, Bluetooth, NFC), synchronisation, common symptoms and mobile OS management basics.

—

203

Practice →

2.0

Networking

Networking questions on this certification test your ability to deploy and manage networking concepts in scenario-based situations.

—

204

Practice →

3.0

Hardware

Hardware questions on this certification test your ability to deploy and manage hardware concepts in scenario-based situations.

—

204

Practice →

4.0

Virtualization and Cloud Computing

Virtualization and Cloud Computing questions on this certification test your ability to deploy and manage virtualization and cloud computing concepts in scenario-based situations.

—

205

Practice →

5.0

Hardware and Network Troubleshooting

Hardware troubleshooting questions test whether you can diagnose component failures, interpret symptoms and select the correct replacement or repair procedure.

—

204

Practice →

Domain Quick Reference

1.0Mobile Devices

Mobile devices questions test connection types (cellular, Wi-Fi, Bluetooth, NFC), synchronisation, common symptoms and mobile OS management basics.

Key concepts

✓Connection types: cellular (4G/5G), Wi-Fi, Bluetooth, NFC, USB, hotspot.
✓Mobile OS management: MDM, MAM, corporate vs personal data separation.
✓Common symptoms: battery drain, overheating, connectivity, slow performance.
✓Synchronisation methods and data backup for iOS and Android.

Watch out for

⚠NFC requires very close proximity (a few centimetres) to function.
⚠Airplane mode disables cellular, Wi-Fi AND Bluetooth by default.
⚠MDM manages the whole device; MAM manages only the corporate apps.
⚠A factory reset solves software issues but wipes all user data.

2.0Networking

Networking questions on this certification test your ability to deploy and manage networking concepts in scenario-based situations.

Key concepts

✓Core Networking concepts and how they apply in real-world cloud scenarios.
✓How to deploy networking correctly and verify the outcome.
✓Troubleshooting networking issues by interpreting error output and system state.
✓Cloud best practices and Networking design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

3.0Hardware

Hardware questions on this certification test your ability to deploy and manage hardware concepts in scenario-based situations.

Key concepts

✓Core Hardware concepts and how they apply in real-world cloud scenarios.
✓How to deploy hardware correctly and verify the outcome.
✓Troubleshooting hardware issues by interpreting error output and system state.
✓Cloud best practices and Hardware design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

4.0Virtualization and Cloud Computing

Virtualization and Cloud Computing questions on this certification test your ability to deploy and manage virtualization and cloud computing concepts in scenario-based situations.

Key concepts

✓Core Virtualization and Cloud Computing concepts and how they apply in real-world cloud scenarios.
✓How to deploy virtualization and cloud computing correctly and verify the outcome.
✓Troubleshooting virtualization and cloud computing issues by interpreting error output and system state.
✓Cloud best practices and Virtualization and Cloud Computing design trade-offs tested by this certification.

Watch out for

⚠Selecting the most expensive service when a simpler managed option meets the requirement.
⚠Forgetting that cloud resources must be explicitly secured — defaults are rarely secure.
⚠Choosing a global service fix when the issue is region-specific.
⚠Overlooking cost implications of cross-region data transfer in architecture questions.

5.0Hardware and Network Troubleshooting

Hardware troubleshooting questions test whether you can diagnose component failures, interpret symptoms and select the correct replacement or repair procedure.

Key concepts

✓Diagnosing POST errors, boot failures and power supply symptoms.
✓Identifying failed storage, RAM or GPU components from observed symptoms.
✓Safe component handling: ESD precautions and proper tool use.
✓Printer troubleshooting: paper jams, print quality, connectivity.

Watch out for

⚠A POST beep code indicates a hardware failure before the OS loads.
⚠No display does not always mean a bad monitor — check GPU and cable first.
⚠SMART errors indicate storage health issues, not OS corruption.
⚠Capacitor bulge is a definitive sign of a failing motherboard or PSU.

Exam Day Reminders

→Read every question stem fully — look for qualifiers like 'MOST likely,' 'BEST,' or 'EXCEPT.'

→Flag uncertain questions and come back — don't waste time on one question.

→Eliminate obviously wrong options first, then choose between remaining ones.

→Trust your first instinct unless you have a specific reason to change.

→For 220-1101, scenarios typically have one clearly best answer — look for the option that matches the specific constraints in the question.

220-1101 Exam Blueprint — At a Glance

Domain Quick Reference

1.0Mobile Devices

2.0Networking

3.0Hardware

4.0Virtualization and Cloud Computing

5.0Hardware and Network Troubleshooting

Exam Day Reminders

More 220-1101 resources

220-1101 Cheat Sheet

220-1101 Exam Blueprint — At a Glance

Domain Quick Reference

1.0Mobile Devices

2.0Networking

3.0Hardware

4.0Virtualization and Cloud Computing

5.0Hardware and Network Troubleshooting

Exam Day Reminders

More 220-1101 resources